VACANCY\u00a0
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Core Accountabilities and Responsibilities
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Leadership & Team Management
\nLead a team of collection\/recovery officers by providing guidance, training, and support to build a high-performance team.
\nManage recruitment, onboarding of third-party service providers, and cross-departmental coordination.
\nPerformance & Portfolio Management
\nSet performance targets and monitor the team\u2019s progress towards achieving recovery goals.
\nOversee the credit portfolio, including loan collections, debt recovery, employee exit loans, and portfolio maintenance.
\nNegotiate and review payment arrangements with clients to maximize recoveries.
\nRisk Identification
\nMonitor accounts in arrears to identify potential, emerging, and horizon risks.
\nDevelop and implement data-driven recovery strategies to improve performance.
\nReporting & Analysis
\nPrepare regular reports on arrears and recovery efforts for the Director, Risk.
\nConduct in-depth analysis of trends, portfolio aging, and recovery performance.
\nPresent data insights to support strategic decision-making.
\nStakeholder Collaboration
\nCollaborate with internal and external stakeholders, including legal teams and debt collection agencies, to mitigate credit risk.
\nManage client interactions related to NPLs, litigation, and debt recovery negotiations.
\nLegal Liaison & Compliance
\nLiaise with the Legal Department on legal matters including summons review, documentation, and cost tracking.
\nEnsure compliance with financial regulations and internal policies.
\nPolicy Management and Process Supervision
\nReview and update credit policies, collection procedures, and department processes to ensure regulatory compliance.
\nSupervise manual operations such as the litigation process and collections strategy implementation.
\nIssue corrective instructions to relevant departments when needed.
\nFinancial Support & Suspense Account Management
\nProvide impairment reporting support to the Finance Department.
\nManage suspense accounts related to bad debt recovery, recovery expenses, and written-off debts.
\nContribute to budget planning and ensure efficient budget utilization.
\nLitigation Support
\nDepose affidavits to support litigation efforts for managed files.
\nReview and recommend litigation documentation.
\nProvide legal, regulatory, and compliance advisory support to the debt collection team across product lines.<\/p>\n
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\nRequirements
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\nQualifications
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Bachelor\u2019s degree in Finance, Banking, Accounting, Business, or a related financial field.
\nA relevant Master\u2019s degree or a Credit Professional Accreditation from an internationally recognized institution is an added advantage.<\/p>\n
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\nExperience
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Minimum of 8 years\u2019 experience in the financial sector, with at least 5 years in collections management, credit assessment, or project appraisal.
\nStrong operational background, preferably in financial institutions, banking, or development finance.
\nSolid understanding of legal processes related to debt recovery and accounts receivable.<\/p>\n
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\nKey Competencies
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Commercial Acumen
\nResults Orientation
\nExcellent Communication & Negotiation Skills
\nImpact & Influence
\nProcedural Awareness
\nPerformance Management<\/p>\n
JOB APPLICATION DETAILS<\/p>\n
APPLICATION DETAILS<\/p>\n
APPLICATION LINK \u2014> https:\/\/bsb.mcidirecthire.com\/External\/Job?Ref=TEkBhDYErs0qhHgueWeCgt_yRI-cnPLR1MRk1RR6Cpou3ktpvROhSqni_BGkK6j0QEHZiJ7YV5NQ17sleXRbN0KAXn5ZoTulY8vXRVrWFQCf3bcMbzWx-Vngr980ZshTeyHoOe5dW-Cz7VcABPZ7tA<\/p>\n
undefined<\/p>\n
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