{"id":2246,"date":"2025-08-08T00:02:28","date_gmt":"2025-08-08T00:02:28","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/botswana\/job\/helpdesk-operator-intern\/"},"modified":"2025-09-08T00:48:35","modified_gmt":"2025-09-08T00:48:35","slug":"helpdesk-operator-intern","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/botswana\/?post_type=job_listing&p=2246","title":{"rendered":"HELPDESK OPERATOR INTERN"},"content":{"rendered":"<p>VACANCY\u00a0<br \/>\n\u00a0<br \/>\n\u00a0<\/p>\n<p>Technique (PTY) LTD t\/a Nashua Botswana an Information Communication Technology (ICT) company focused on providing office automation, products, and services to a broad spectrum of clientele, both private and government, has a vacancy for the position of Helpdesk Operator Intern (OSM) tenable in Gaborone, Botswana.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\n Helpdesk Operator Intern<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nEssential Functions &amp; Main Duties<br \/>\n\u00a0<br \/>\n\u2022 Investigates and writes incidents reports to the clients.<br \/>\n\u2022 Monitoring surveillance system (Hik Vision).<br \/>\n\u2022 Maintain records, writing detailed reports at the end of shifts.<br \/>\n\u2022 Following Standard Operating Procedures for surveillance operations to ensure consistency and effectiveness in their role<br \/>\n\u2022 Responds to alerts and reports to relevant authorities.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nQualifications<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nEducation\/ Certification\/ Experience Required<br \/>\n\u2022 A Diploma in Computer Engineering or equivalent<br \/>\n\u2022 Basic knowledge about computing and CCTV related systems<br \/>\n\u2022 Excellent attention to detail and organizational skills<br \/>\n\u2022 Ability to work independently and as part of a team<br \/>\n\u2022 0-2 years of experience<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nCompetencies Required<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\n\u2022 Proficiency in MS Suite applications<br \/>\n\u2022 Strong understanding of Computer Science principles and practices.<br \/>\n\u2022 Excellent analytical skills.<br \/>\n\u2022 Demonstrated experience with computer hardware and software installation<br \/>\n\u2022 Familiarity with technical concepts and operating systems<br \/>\n\u2022 Excellent problem solving and troubleshooting skills<br \/>\n\u2022 Ability to work independently and as part of a team.<br \/>\n\u2022 High attention to detail and strong organizational skills.<\/p>\n<p>JOB APPLICATION DETAILS<\/p>\n<p>APPLICATION DETAILS<br \/>\nSuitably qualified applicants should forward their applications along with CV and educational qualifications,<br \/>\nwith the subject \u201cHelpdesk Operator Intern Application\u201d to:<br \/>\nHuman Resources Officer<br \/>\nNashua Botswana<br \/>\nP O Box 40439<br \/>\nGaborone<br \/>\nthrough the following e-mail address: recruitment@nashua.co.bw<br \/>\nNB: ONLY emailed applications will be accepted. ONLY shortlisted applicants will be contacted.<br \/>\nClosing Date: 28th August 2025<\/p>\n<p>undefined<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"recruitment@nashua.co.bw","_company_name":"Technique (PTY) LTD","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[139],"job-types":[34],"class_list":{"0":"post-2246","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gaborone","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings\/2246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/media?parent=2246"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job_listing_region?post=2246"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-categories?post=2246"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-types?post=2246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}