{"id":2338,"date":"2025-08-26T16:01:30","date_gmt":"2025-08-26T16:01:30","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/botswana\/job\/call-center-agent\/"},"modified":"2025-09-26T00:48:59","modified_gmt":"2025-09-26T00:48:59","slug":"call-center-agent","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/botswana\/?post_type=job_listing&p=2338","title":{"rendered":"CALL CENTER AGENT"},"content":{"rendered":"<p>VACANCY\u00a0\u00a0\u00a0Job Description\u00a0\u00a0Join our team as a Call Center Agent for Pedros! As a Call Center Agent, you will play a crucial role in assisting our customers with orders, resolving delivery issues, and ensuring an exceptional food delivery experience.\u00a0\u00a0Responsibilities\u00a0\u00a0* Handle incoming calls and emails from customers regarding food orders<br \/>\n* Assist customers with order placement, modifications, and cancellations<br \/>\n* Address delivery-related inquiries and resolve issues promptly<br \/>\n* Collaborate with delivery drivers to ensure timely and accurate deliveries<br \/>\n* Provide information on menu items, promotions, and delivery policies<br \/>\n* Document all customer interactions and feedback for continuous improvement\u00a0\u00a0Requirements\u00a0\u00a0* Excellent communication skills, both verbal and written<br \/>\n* Ability to work in a fast-paced environment and handle high call volumes<br \/>\n* Strong customer service skills and a problem-solving mindset<br \/>\n* Familiarity with food delivery platforms and technology<br \/>\n* Previous experience in a call center or customer service role preferred <\/p>\n<p>JOB APPLICATION DETAILS<\/p>\n<p>APPLICATION DETAILS<br \/>\nIf you meet the requirements of the above position, please send your cover letter and CV with certified academic records and a copy of ID to:<br \/>\nrecruitment@pedrosbotswana.co.bw<br \/>\nEnquiries Call: 3170713<br \/>\nClosing Date: 25th August 2025<\/p>\n<p>undefined<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Pedros","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[494],"job-types":[34],"class_list":{"0":"post-2338","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gaborone","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings\/2338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/media?parent=2338"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job_listing_region?post=2338"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-categories?post=2338"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-types?post=2338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}