{"id":2816,"date":"2025-10-24T10:02:47","date_gmt":"2025-10-24T10:02:47","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/botswana\/job\/cvm-manager\/"},"modified":"2025-11-24T00:50:26","modified_gmt":"2025-11-24T00:50:26","slug":"cvm-manager","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/botswana\/?post_type=job_listing&p=2816","title":{"rendered":"CVM MANAGER"},"content":{"rendered":"<p>VACANCY\u00a0<br \/>\n\u00a0<br \/>\n\u00a0<\/p>\n<p>CVM MANAGER<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nREPORTS TO: Head of Business Intelligence &amp; CVM<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nOBJECTIVES OF THE JOB<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\n\u2022 Develop and implement BTC\u2019s customer lifecycle strategies to enhance retention and revenue.<br \/>\n\u2022 Lead execution of segmented campaigns aligned with product and marketing priorities.<br \/>\n\u2022 Analyze customer data to guide personalized engagement and value o erings.<br \/>\n\u2022 Oversee CVM systems and ensure optimal use of campaign management tools.<br \/>\n\u2022 Drive collaboration with sales, products, and technology teams to align CVM initiatives.<br \/>\n\u2022 Monitor KPIs such as churn, ARPU, and customer lifetime value to inform strategy.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nQUALIFICATION<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\n\u2022 Degree in Marketing, Business, Data Science, or related field.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nEXPERIENCE<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\n\u2022 Minimum 5 years in CVM, digital marketing, or customer analytics roles.<br \/>\n\u2022 Proven leadership experience and understanding of campaign automation tools.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nLEGAL CERTIFICATION \/ PROFESSIONAL MEMBERSHIP<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\n\u2022 Certification in CRM, digital marketing or data analytics will be an advantage.<br \/>\n\u2022 Membership with a marketing or analytics body preferred.<br \/>\n\u00a0<\/p>\n<p>JOB APPLICATION DETAILS<\/p>\n<p>APPLICATION DETAILS<br \/>\nKindly state the position that you are applying for as the subject. If you fit the bill, kindly<br \/>\nsend your application, latest CV and certified copies of certificates and Identity document<br \/>\n(OMANG) to: recruitment@btc.bw<br \/>\nCLOSING DATE: 7th November 2025<br \/>\nN.B: Kindly note that BTC will not receive hand delivered applications<\/p>\n<p>Applications should be addressed to:<br \/>\nChief Human Capital Officer<br \/>\nBotswana Telecommunications Corporation<br \/>\nP.O Box 700 Gaborone, Botswana<br \/>\nWebsite: www.btc.bw<\/p>\n<p>undefined<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"btc","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[74],"job-types":[34],"class_list":{"0":"post-2816","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gaborone","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings\/2816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/media?parent=2816"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job_listing_region?post=2816"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-categories?post=2816"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-types?post=2816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}