{"id":2827,"date":"2025-10-24T12:02:15","date_gmt":"2025-10-24T12:02:15","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/botswana\/job\/digital-transformation-specialist\/"},"modified":"2025-11-24T00:50:24","modified_gmt":"2025-11-24T00:50:24","slug":"digital-transformation-specialist","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/botswana\/?post_type=job_listing&p=2827","title":{"rendered":"DIGITAL TRANSFORMATION SPECIALIST"},"content":{"rendered":"<p>VACANCY<br \/>\n\u00a0<br \/>\n\u00a0<\/p>\n<p>\u00a0DIGITAL TRANSFORMATION SPECIALIST<br \/>\n\u00a0<br \/>\nREPORTS TO: Chief Marketing O icer<br \/>\n\u00a0<br \/>\nOBJECTIVES OF THE JOB<br \/>\n\u00a0<br \/>\n\u2022 Drive BTC\u2019s digital transformation initiatives to enhance customer experience and operational e iciency.<br \/>\n\u2022 Analyze customer digital behavior and recommend enhancements to digital channels.<br \/>\n\u2022 Collaborate with IT and vendors to implement digital tools and platforms.<br \/>\n\u2022 Lead projects for automation, self-service, and omni-channel enablement.<br \/>\n\u2022 Promote digital culture across business units through training and advocacy.<br \/>\n\u2022 Track and report on KPIs for digital adoption and engagement.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nQUALIFICATION<br \/>\n\u00a0<br \/>\n\u2022 Degree in Business, Information Systems, Digital Marketing or related field.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nEXPERIENCE<br \/>\n\u00a0<br \/>\n\u2022 At least 4 years in digital transformation, customer experience, or innovation roles.<br \/>\n\u2022 Experience with UX design, digital platforms and agile methodologies.<br \/>\n\u00a0<br \/>\n\u00a0<br \/>\nLEGAL CERTIFICATION \/ PROFESSIONAL MEMBERSHIP<br \/>\n\u00a0<br \/>\n\u2022 Certification in Digital Transformation or CX preferred.<br \/>\n\u2022 Membership in relevant digital or innovation bodies is advantageous<br \/>\n\u00a0<\/p>\n<p>JOB APPLICATION DETAILS<\/p>\n<p>APPLICATION DETAILS<br \/>\nKindly state the position that you are applying for as the subject. If you fit the bill, kindly<br \/>\nsend your application, latest CV and certified copies of certificates and Identity document<br \/>\n(OMANG) to: recruitment@btc.bw<br \/>\nCLOSING DATE: 7th November 2025<br \/>\nN.B: Kindly note that BTC will not receive hand delivered applications<\/p>\n<p>Applications should be addressed to:<br \/>\nChief Human Capital Officer<br \/>\nBotswana Telecommunications Corporation<br \/>\nP.O Box 700 Gaborone, Botswana<br \/>\nWebsite: www.btc.bw<\/p>\n<p>undefined<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"btc","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[143],"job-types":[34],"class_list":{"0":"post-2827","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gaborone","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings\/2827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/media?parent=2827"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job_listing_region?post=2827"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-categories?post=2827"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/botswana\/wp-json\/wp\/v2\/job-types?post=2827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}