Job Title :\u00a0Client Officer<\/p>\n
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\nJob Summary<\/p>\n
The CO manages all client\u2019s activities (training, collections, cashflow assessments, monitoring clients\u2019 livelihoods, etc.) complying always with the Operations Policy and Procedures and maintaining good relations with clients as well as accurate records of cash movements.<\/p>\n
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\nResponsibilities
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*Carrying out marketing activities to promote and recruit AMB clients for all product offerings.
\n*Micro loans and Small medium enterprise loans \u2013 marketing activities, client screening, loan application, loan assessment, loan appraisal, credit committee, loan disbursement, monitoring and processing repeat loans.
\n*To disseminate information on AMB Loan Products to clients.
\n*Assists client with Loan application fill in and appraisal- Ensure that loan application both SME\u2019s and Co-operatives loans are properly filled in and evaluated before sending to the Supervisor for his\/her evaluation.
\n*Loan management- Ensure that the loans are disbursed in accordance with the need and repayment capacity of the clients and follows AMB policies and monitoring loan utilization of the members to ensure good quality.
\n*Recording and cash handling- Ensure that all transactions related to loans and savings are recorded properly and cash handling are managed in the good manner.
\n*Training clients- Train the SME and Cooperative group leaders and all the members about their roles and responsibilities in the group.
\n*Policies adherence- Ensure that all policies are implemented as per AMB Operations policy.
\n*Problem solving- Solve the problem occurrence in the groups.
\n*Reporting- Report to Supervisor issues occurring in the Cooperatives Groups.
\n*Any other tasks are requested by the Supervisor.
\n*Analyzing and maintaining operational data.
\n*Assist in the preparation of regularly scheduled reports.
\n*Act as the point of contact for internal and external clients.
\n*Research and create presentations.
\n*Maintain professional and technical knowledge by reviewing professional publications; establishing personal networks; participating in professional networks.
\n*Contribute to team effort by accomplishing related results as needed.
\n*Maintain computer and manual filing systems.
\n*Handle sensitive information in a confidential manner.
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Requirements<\/p>\n
Good written and spoken English and ability to speak the local language in the respective area.
\nStrong commitment to work in the field.
\nGood interpersonal Skills.
\nGood communication skills.
\nGood calculation and explanation in numbers.
\nPolice Clearance Certificate and Medical will be required upon being offered the job.<\/p>\n
Qualifications & Experience<\/p>\n
Minimum of Diploma in business, finance, economics, development, or related field
\nAt least two years in direct sales, preferably micro lending, banking, or related field.<\/p>\n
Drivers license required<\/p>\n
Job application details
\nApplications to be sent to\u00a0admin@amb.co.bw<\/p>\n
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