Product Specialist
\nLocation: Sandvik Botswana
\nSandvik Mining and Rock Processing is a global leader in the supply of equipment, tools, services, support and technical solutions for the mining and construction industry. We offer a diverse range of opportunities through our businesses and cross-border networks, enabling you to explore your potential and thrive.
\nThe Role:
\nResponsible for providing quality technical support and for developing the technical competencies of internal and external customers
\nKey Performance Areas:<\/p>\n
Provide technical support to end users, operators, and service personnel.
\nProvide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
\nProvide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
\nInvestigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
\nSupport for Projects division.
\nProvide on-site technical assistance to resolve issues.
\nEffective management of quotations and invoicing for work done.
\nCustomize and Improve to Service Job Plans
\nContinuously improve drifter performance at Asset Agreements
\nConduct Root Cause Failure Analysis
\nProvide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
\nProvide relevant feedback to Product Support Managers to enable improvements to the equipment or it Comply with Sandvik SHEQ management system and the Objectives and Targets set.
\nComply with Sandvik SHEQ management system and the Objectives and Targets set.<\/p>\n
Your Profile:<\/p>\n
The role will require you to have Higher National Diploma or NCC qualifications in Mechanical \/ Electrical \/ Electronics \/ Millwright trades or any other equivalent qualification.
\n5 years post trade experience in maintaining and supporting Sandvik products or related equipment.<\/p>\n
Computer literacy, knowledge and experience will also be an added advantage
\nMust have previous sales and product management experience preferably on Crushing and screening aftermarket as well as screening media knowledge with relevant references and consumer product testing and comparative testing.<\/p>\n
How to apply
\nPlease apply online through Workday (ESS), or access the Sandvik website\u00a0www.home.sandvik\/en\/careers,
\nApplications close: 4 January 2026
\nWe offer\u00a0you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers
\nCLICK HERE TO APPLY ONLINE<\/p>\n
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