Job Summary Support the delivery of automated customer insights and analytics across core banking divisions, enabling fact-based decision making. The Manager translates data into standardised reports, dashboards, and actionable recommendations, while supervising the day-to-day work of the analytics team under the direction of the Group Head of Digital and Data. About Company Letshego Holdings Limited https:\/\/www.letshego.com Letshego is a Setswana term meaning \u2018support\u2019. At Letshego we provide financial support to our customers. Our new brand mark is a stronger, bolder and more modern depiction of the Letshego tripod.<\/p>\n
Job Summary
\nKey Responsibilities
\nRequirements
\nHow to Apply<\/p>\n
Job Summary<\/p>\n
Type: full-time
\nLocation: Harare
\nCategory: Data Science & Analytics
\nClosing Date: 2026-05-20<\/p>\n
Key Responsibilities<\/p>\n
Manage the end-to-end delivery of analytics outputs, including reports, dashboards, and ad hoc analyses across business units
\nDevelop and maintain automated monthly and quarterly reports providing key customer and product insights to support fact-based decision making
\nEnsure data accuracy, consistency, and timeliness across all analytics deliverables
\nSupport the translation of key customer insights into actionable recommendations that improve customer experience
\nSupervise and mentor Data Analysts and Junior Data Scientists within the team, providing day-to-day direction and quality oversight
\nSupport the Group Head in developing and executing a talent development plan for the analytics team.
\nConduct regular performance check-ins and contribute to team performance reviews.
\nMaintain and optimise analytics infrastructure including dashboards, reporting pipelines, and data visualisation tools.
\nSupport the assessment and onboarding of new datasets, data collection tools, and analytical platforms.
\nEnsure compliance with Group data governance standards, data quality principles, and security requirements in all analytics work
\nBuild and maintain working relationships with business stakeholders across divisions to understand analytics needs and priorities.
\nPresent insights and recommendations clearly to both technical and non-technical audiences.
\nCollaborate with cross-functional teams on analytical projects and initiatives across the Group.
\nIdentify and implement improvements to analytical processes, tools, and methodologies.
\nStay current with developments in data analytics, visualisation, and digital banking trends in the African market.
\nContribute to ideas generation for research and development within the analytics team
\nSupport the Group Head in responding to business development opportunities and internal project requests.<\/p>\n
Requirements<\/p>\n
EducationBachelor\u2019s Degree in Computer Science, Mathematics, Statistics, Econometrics, Data Analytics, or a related quantitative discipline.
\nPostgraduate qualification or coursework in Data Analytics, Data Science, or Business Intelligence will be an advantage.
\nExperience5 Minimum 4-6 years of experience in an analytical or data-focused role.
\nAt least 2 years in a supervisory or team lead capacity.
\nProven experience translating large datasets and relational databases into actionable business insights.
\nExperience developing and maintaining automated reports and dashboards.
\nExperience implementing data collection tools or digital survey instruments for customer data.
\nExposure to advanced analytics programmes or data science environments.
\nExperience in a banking or regulated financial services environment will be an advantage.
\nCertification in Data Analytics, Business Intelligence, or a relevant data platform (e.g. Google Data Analytics, Microsoft Power BI, Tableau Desktop Specialist) is preferred.
\nSolid knowledge of data analytics and visualisation tools including Python, R, SQL, SAS, Tableau, or Power BI
\nGood understanding of customer insights as part of digital and business strategy
\nAwareness of digitisation trends in Africa and the broader banking sector
\nUnderstanding of retail and digital banking customer behaviour and market trends in Africa
\nFamiliarity with data governance frameworks and data quality standards<\/p>\n
How to Apply
\nTo apply, please visit: letshego.seamlesshiring.com
\nAbout the CompanyLetshego Holdings Limited is a microfinance holding company with its headquarters in Gaborone, Botswana and is listed on the Botswana Stock Exchange (BSE). Letshego is a Setswana word meaning \u201cSupport\u201d.Website: https:\/\/www.letshego.com\/botswanaView all jobs at this company \u2192<\/p>\n
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