Job Summary This role is responsible for providing professional, customer-focused, efficient, and effective financial transactional services to various LFSB stakeholders. A key success factor is ensuring that appropriate financial controls are applied in the processing of all transactions, so that all incoming and outgoing transactions are handled accurately and in compliance with applicable policies and relevant accounting standards. The primary responsibility of the role is to process financial transactions within agreed Service Level Agreements (SLAs), while ensuring full adherence to internal policies, procedures, and control requirements. In addition, the role will support the Card and Wallet programme by assisting with related transactional processing, reconciliations, and control activities. Letshego Financial Services Botswana. Letshego is a Setswana term meaning \u2018support\u2019. At Letshego we provide financial support to our customers. Our new brand mark is a stronger, bolder and more modern depiction of the Letshego tripod.<\/p>\n
Job Summary
\nKey Responsibilities
\nRequirements
\nHow to Apply<\/p>\n
Job Summary<\/p>\n
Type: full-time
\nLocation: Harare
\nCategory: Finance
\nClosing Date: 2026-05-20<\/p>\n
Key Responsibilities<\/p>\n
Processing of treasury operations transactions, settlements and confirmations of treasury deals, communication with counter parties, maintenance\/ monitoring of the treasury settlement diary.
\nProcess customer receipts, early settlements, refunds, bulk repayment files, write-offs, disbursements, and Card and Wallet-related financial transactions within agreed SLAs.
\nInvestigate, research, and resolve customer queries relating to loan accounts, Card and Wallet transactions, and payment discrepancies within SLA.
\nLiaise with banks, payment service providers, Card and Wallet partners, and internal departments, and respond to operational and transactional queries within SLA.
\nProduce ad hoc, daily, and monthly reports, including treasury, transactional, and Card and Wallet performance and exception reports.
\nSupport month-end closing processes, including preparation of reconciliations and provision of information related to treasury, Card, and Wallet transactions as required.
\nProvide accurate and complete supporting documentation for internal and external audits, including Card and Wallet transactions, and ensure audit queries are resolved timeously.
\nMaintain accurate, complete, and auditable historical records for all financial, treasury, Card, and Wallet transactions.
\nIdentify, monitor, and escalate unresolved exceptions, breaks, and operational issues relating to treasury, transactional, Card, and Wallet activities to the relevant management team.
\nIdentify opportunities for business process improvement, automation, and control enhancement across operations, including Card and Wallet transaction processing.
\nPerform any other duties that may be assigned by management from time to time.
\nTransaction Monitoring: Monitor transactions, including Card and Wallet activity, for potential fraud, errors, or unusual behaviour, and report suspicious transactions in line with internal policies and regulatory requirements.
\nReconciliation: Perform regular reconciliations of bank accounts, general ledger accounts, Card and Wallet settlement accounts, statements, and reports, and resolve discrepancies timeously.
\nCompliance: Ensure adherence to applicable regulatory requirements, internal policies, procedures, and accounting standards relating to treasury, transaction processing, and Card and Wallet operations.<\/p>\n
Requirements<\/p>\n
Bachelor\u2019s degree in accounting\/ finance\/ business degree, AAT or equivalent.
\nA minimum of 5 years\u2019 experience in a Business Support, Accounts Payable or similar relevant experience
\nBanking experience is advantageous
\nCertification to a Finance \/ Accounting professional body advantageous
\nKnowledge of financial systems and core processes
\nA strong understanding of core banking systems, customer access channels and experience across diverse geographies.
\nSound understanding of banking services and operations
\nKnowledge of developing reports and carrying out administration with TBBC
\nKnowledge of new technologies and a willingness to learn and develop
\nTechnical knowledge to prioritize and manage the resolution of system issues
\nWorking knowledge of ITIL Service Management
\nExcellent communication skills both written and oral
\nAbility to effectively respond to inquiries from vendors, customers, regulatory agencies or auditors
\nAbility to multitask and work in a high paced and high-volume transaction environment
\nExceptional User Service skills
\nDemonstrated ability to create strategies and execute on those strategies.
\nOrganisational and prioritization skills with the ability to handle multiple tasks and\/or projects at one time<\/p>\n
How to Apply
\nTo apply, please visit: letshego.seamlesshiring.com<\/p>\n
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