Gete Wami & Family’s Business PLC (Getva Hotel)
Getva Hotel is seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of the hotel and ensure exceptional guest satisfaction. The Hotel Manager will be responsible for managing hotel staff, optimizing operational efficiency, maintaining service standards, and driving overall business performance in line with the hotel’s vision and goals.
Key Responsibilities
Oversee and manage all hotel operations including front office, housekeeping, food & beverage, maintenance, and security
Ensure high levels of guest satisfaction by maintaining excellent service standards and promptly addressing guest concerns
Supervise, train, motivate, and evaluate hotel staff to ensure productivity and professionalism
Prepare and manage operational budgets, control costs, and maximize revenue
Monitor room occupancy rates, pricing strategies, and sales performance
Ensure compliance with health, safety, and hospitality regulations
Develop and implement standard operating procedures (SOPs)
Coordinate with suppliers, vendors, and service providers
Prepare operational and performance reports for management
Handle staff scheduling, performance management, and disciplinary actions when necessary
About You
Qualifications & Experience
Bachelor’s Degree in Hotel Management, Hospitality Management, Business Administration, or a related field
5–8 years of total work experience, with at least 3 years of direct experience in hotel operations or hotel management
Proven experience managing hotel staff and day-to-day operations
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Solid knowledge of hotel management systems and operational procedures
Financial management and budgeting skills
Ability to work under pressure and handle multiple priorities
Strong customer service orientation
Preferred Skills
Experience in mid-size or large hotel operations
Knowledge of local tourism and hospitality market
Ability to lead multicultural teams