Metropolitan Real Estate PLC
We are seeking a proactive HR & Admin Supervisor: a self-starter, highly motivated, goal‑oriented, fast learner, and a strong team player. Must be confident, empathetic, possess excellent interpersonal skills, maintain strict confidentiality, handle diverse personalities, and manage multiple priorities effectively.
Job Summary
The Human Resources & Administration Supervisor will serve as a key HR and operational partner, responsible for communicating company policies and regulations to staff, resolving employee inquiries, and providing general HR support. This role manages personnel records, performance evaluations, and tenure documentation, and assists the Management in ensuring HR practices are legally compliant and aligned with best practices, in coordination with our legal counsel. Additionally, the supervisor oversees administrative operations and processes to promote efficient, effective day-to-day functioning across the organization. The ideal candidate is detail-oriented, proactive, and committed to fostering a positive, compliant, and productive workplace.
Core Competencies
HR Technical Expertise: Solid understanding of recruitment, onboarding, performance appraisal processes, employee relations, disciplinary processes, and HR recordkeeping.
Legal & Compliance: Ability to interpret and apply employment laws, company policies, and regulatory requirements; coordinates effectively with legal counsel.
Produce accurate, timely HR reports on a recurring schedule (weekly, monthly, quarterly, and ad hoc) that summarize headcount, hiring, attrition, time-to-fill, time-to-hire, offer acceptance rate, diversity metrics, employee demographics, overtime, leaves of absence, training participation, performance ratings distribution, compensation changes, and HR case volumes, etc.
IT Literacy: Competent with MS Office (advanced Excel skills preferred); comfortable learning HRIS and other digital tools.
Communication: Clear, professional verbal and written communication; effective at presenting information and drafting HR documentation.
Leadership & Supervision: Experience supervising staff, providing guidance, and fostering team development and accountability.
Organizational & Planning: Strong organizational skills with the ability to design efficient filing systems, standardize procedures, and streamline administrative workflows.
Problem Solving & Decision Making: Analytical approach to investigating issues, resolving grievances, and recommending fair, documented actions.
Time & Priority Management: Skilled at managing multiple tasks and deadlines while focusing on highest-value activities.
Interpersonal Skills: Builds positive working relationships, handles sensitive/confidential matters tactfully, and works well across departments.
Adaptability & Resilience: Remains effective under pressure and adapts to changing organizational needs.
About You
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum 3 years’ progressive HR experience, including supervisory or leadership responsibility.
Proven background in core HR functions: recruitment, onboarding, performance management, employee/labor relations, and records management.
Generate regular HR reports and key metrics for management review.
Strong knowledge of employment laws, regulations, and HR best practices.
Proficiency with MS Office (Excel and Word required); familiarity with HRIS and other productivity tools is an advantage.
Excellent oral and written English communication skills.
Ability to work under pressure, meet deadlines, and manage competing priorities.
Self-motivated, able to work independently and collaboratively in multidisciplinary teams.
Demonstrated ability to multitask, prioritize, and deliver on high-impact projects.