Addis Ababa Silk Road General Hospital
We are seeking a motivated fresh IT graduate to join our team as a Junior IT Officer. The ideal candidate should have a solid academic background in Information Technology or a related field, with a passion for solving technical issues and learning new technologies. This is an excellent opportunity to kick-start your career in IT, gain hands-on experience, and grow within a dynamic work environment.
As a Junior IT Officer, you will assist in the installation, maintenance, and troubleshooting of hardware and software systems, provide technical support to staff, and contribute to ongoing IT projects.
Duties and Responsibility
Provide first-level technical support to hospital staff on hardware, software, and network-related issues.
Assist in the installation, configuration, and maintenance of computer systems, printers, scanners, and other IT equipment.
Support the maintenance of hospital databases, electronic medical records (EMR), and other digital systems.
Monitor and report system performance issues, ensuring minimal downtime and disruption.
Assist with network troubleshooting including LAN/WAN connections, internet, and wireless connectivity.
Maintain an up-to-date inventory of IT assets and equipment.
Document IT support processes and maintain accurate logs of issues and solutions.
Collaborate with the IT team on ongoing projects, upgrades, and system improvements.
Ensure data security and confidentiality in line with hospital policies and data protection regulations.
Stay current with emerging technologies and suggest improvements where applicable.
Working Hour: The working condition will be office Hour/48 hours a week)
Salary: as per the organization pay scale.
About You
Minimum Specification Requirement
Educational Qualification & work experience
Bachelor’s degree in Information Technology, Computer Science, or a related field
Hands of experience is an advantageous
Basic knowledge of computer hardware, operating systems (Windows), and common software applications.
Familiarity with networking concepts, troubleshooting, and IT support tools is a plus.
Internship, volunteer experience, or project work in an IT-related role will be an added advantage.
Good communication and interpersonal skills, with a willingness to learn and adapt in a fast-paced environment.
Experience with hospital management systems is a plus
Knowledge & skill requirements
Basic understanding of computer hardware, software installation, and troubleshooting.
Familiarity with operating systems such as Windows.
Knowledge of basic networking concepts (JAVA Script, IP addressing, data analysis, C++, LAN/WAN and wireless networks).
Ability to assist with system updates, backups, and basic cyber security practices.
Good problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Strong communication skills to effectively assist non-technical users.
Willingness to learn new technologies and adapt to changing IT environments.
Basic understanding of hospital information systems or electronic medical records (EMR) is a plus.
Time management and organizational skills.