Operations Director at Flipper International School PLC

The Operations Director at Flipper International School PLC will oversee the day-to-day operations within the Accounting and Finance, Development, and Project Management sectors. This full-time position, based in the office in Addis Ababa, requires a strategic leader who can enhance operational efficiency and drive project success. The role involves collaborating with various departments to ensure streamlined processes and effective communication. The Operations Director will play a pivotal role in shaping the school’s operational strategies and fostering a productive work environment.
Key Responsibilities:

Develop and implement operational strategies aligned with organizational goals.
Oversee budgeting and financial management processes to ensure fiscal responsibility.
Coordinate cross-departmental projects to enhance collaboration and efficiency.
Monitor and evaluate operational performance metrics to identify improvement areas.
Lead and mentor a team of operations staff to achieve departmental objectives.
Ensure compliance with relevant regulations and standards in all operational activities.
Facilitate effective communication between departments to streamline operations.
Manage vendor relationships and negotiate contracts to optimize service delivery.
Prepare and present operational reports to the executive team.
Drive continuous improvement initiatives across all operational functions.

About You

Education & Qualifications

Bachelor’s degree in Business Administration, Management, Operations, Finance, or a related field
Master’s degree (MBA or equivalent) is highly preferred
Professional certifications in operations, project management, or leadership are an advantage

Experience

Minimum 8–12 years of progressive experience in operations or general management
At least 5 years in a senior leadership role managing multi-department operations
Proven experience in strategic planning, process improvement, and organizational performance
Experience in education, service, or multi-site organizations is an added advantage

Required Skills:

Demonstrate effective communication skills to convey complex information clearly.
Facilitate discussions and meetings to ensure all stakeholders are engaged.
Build strong relationships with team members and external partners.
Negotiate effectively to achieve favorable outcomes for the organization.
Present operational updates and strategies confidently to diverse audiences.
Listen actively to understand the needs and concerns of others.
Collaborate across departments to enhance teamwork and productivity.
Provide constructive feedback to team members to foster growth.
Utilize various communication channels effectively to reach different audiences.
Adapt communication style to suit the context and audience.

Desired Skills:

Demonstrate a keen eye for detail in all operational processes.
Review financial documents meticulously to ensure accuracy.
Identify discrepancies in reports and take corrective actions.
Maintain organized records and documentation for efficient retrieval.
Implement quality control measures to uphold operational standards.