BekDes Group is a Group of company who works as a sister company in diverse business Sector in the idea of quality product and service delivering to the customer.
\nJob Summery
\nThe receptionist and travel coordinator responsible for handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.
\nKey Duties and Responsibilities:
\nTravel Desk Responsibility <\/p>\n
Travel Ticket: \u2013 Research and compare available travel to identify the best available option for each travel need, Booking depending on Proposed date, Process the ticket, Prepare the all necessary documents, get approval and sending payment confirmation letter to the travel agent & Follow-up the payment
\nTravel Visa Requesting & Follow up Process: \u2013 Contact and get details information from the request Embassy, prepare documents, process and follow-up
\nHotel Reservation for Guest: \u2013 Choosing the hotel, collect preform invoice, send for approval, Booking, preparing confirmation letter and settle the payment
\nYearly Hotel agreement renews: \u2013 Select hotels (location, quality and price), Collect preform form hotels, if needed attending meetings, submit the proposal and getting approval from the immediate supervisor\/ managers and sign off the contract.<\/p>\n
Receptionist Responsibility<\/p>\n
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
\nAnswering screening and forwarding incoming phone calls
\nProvide basic and accurate information in person or via phone \/email
\nEnsure reception area is tidy and presentable, with all necessary stationery and material
\nMaintain office security by following safety procedures and controlling access via reception desk
\nSchedule appointment for guests ensuring that they are booked for correct service at the most convenient times
\nCheck guests in and out of their appointment, keep tracking of their service history and preferences
\nPerform other clerical receptionist duties such as filling, photocopying and faxing
\nProvide excellent customer services to guests
\nHandle guest questions and concerns promptly, professionally and courteously
\nHandle customers complaints or concerns in professional and tactful manner, escalating them to the manager
\nCollect monthly report from each location\/ department & report to the concerned party.
\nPerform other duties as and when assigned<\/p>\n
Location: Addis Ababa
\n Employment Type: Full time<\/p>\n
About You<\/p>\n
Qualification<\/p>\n
Bachelor\u2019s degree in Hospitality Management, Tourism, Business Administration, or related field with a minimum of 3-year relevant experience
\nExcellent communication and customer service skills.
\nStrong organizational skills and attention to detail.
\nProficiency in travel booking systems and Microsoft office application<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Bekele Abshiro PLC","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[],"class_list":["post-1182","job_listing","type-job_listing","status-expired","hentry","job_listing_region-ethiopia"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings\/1182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/media?parent=1182"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job_listing_region?post=1182"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-categories?post=1182"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-types?post=1182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}