International Clinical Laboratories (ICL) is one of the largest independent clinical diagnostic centers on the African continent. ICL opened its door for service in 2004 with the aim of \u201ccontributing to the maintenance and enhancement of the quality of life throughout Ethiopia\u201d by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.
\nIt is the only laboratory accredited by the USA-based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.
\nICL would like to fill the following vacant positions under the Compliance & Quality Assurance Department for Head office (AA1) by inviting all qualified and competent applicants:
\nPosition: Document Control & Records Management Officer
\nRequired Number: 1 (One)
\nReport to CQA Director
\nEmployment Status: Permanent
\nWorking Place: Head Office (AA1)
\nDepartment: Compliance & Quality Assurance (CQA)
\nSummary of the job: \u2013<\/p>\n
Develop and implement a document control procedure for all QMS documents (SOPs, forms, manuals).
\nManage version control, approval workflows, and archiving of documents.
\nEnsure all documents follow the laboratory\u2019s naming and numbering conventions.<\/p>\n
Travel: Occasional visits to regional labs
\nSalary: \u2013 As per the company scale <\/p>\n
About You<\/p>\n
Qualification & Experience<\/p>\n
Bachelor\u2019s degree in Quality Management, Health Information, or related field.
\n2+ years in document control, preferably in a medical laboratory or healthcare setting.
\nExperience with ISO 15189, ISO 9001, or similar QMS standards.<\/p>\n
Required Skills and Responsibilities<\/p>\n
Develop and implement a document control procedure for all QMS documents (SOPs, forms, manuals).
\nManage version control, approval workflows, and archiving of documents.
\nEnsure all documents follow the laboratory\u2019s naming and numbering conventions.
\nMaintain electronic and physical records (audit reports, training logs, and equipment records).
\nEnsure records are readily retrievable for audits and inspections.
\nImplement a retention and disposal policy aligned with regulatory requirements.
\nPrepare documentation for internal\/external audits (ISO, JCI, regulatory bodies).
\nTrack document review cycles to ensure timely updates.
\nMaintain a master list of controlled documents (updated quarterly).
\nKPIs:
\n100% compliance with document control procedures.
\nZero findings in audits related to document management.<\/p>\n
Timely review and update of critical documents (e.g., SOPs).<\/p>\n
Train staff on document control processes and compliance requirements.
\nSupport departments in creating, reviewing, and approving documents.
\nAct as the primary point of contact for document-related queries.<\/p>\n
Technical Skills<\/p>\n
Proficiency in document management software (e.g., SharePoint, Q-Pulse, Master Control, etc).
\nStrong organizational and archival skills (both digital and hardcopy).
\nKnowledge of regulatory requirements for medical records.
\nAttention to detail to ensure compliance with strict documentation standards.
\nCommunication skills to train staff and liaise with auditors.
\nProblem-solving to improve document workflows.<\/p>\n
Behavioural Competencies:<\/p>\n
Proper communication and interpersonal skills.
\nHigh level of numerical and analytical skills.
\nAbility to work under pressure and meet set deadlines.
\nAbility to work with diverse teams.
\nMaintain high a level of honesty and integrity.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"International Clinical Laboratories","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-1232","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-ethiopia","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings\/1232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/media?parent=1232"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job_listing_region?post=1232"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-categories?post=1232"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-types?post=1232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}