Job Title: Junior IT Support Technician
\nLocation: Addis Ababa
\nJob Type: Full-time
\nAbout Us:
\nGet-As International Plc. is a dynamic organization engaged in Real estate, Trading and Cross border transport. We are seeking a motivated Junior IT Support Technician to join our dynamic team.
\nJob Summary:
\nWe are looking for a proactive and technically skilled Junior IT Support Specialist to provide first-line support for IT-related issues within our organization. This role is ideal for someone at the start of their IT career who is eager to learn, solve problems, and grow within the field.
\nKey Responsibilities:<\/p>\n
Provide first-level technical support to end-users via phone, email, or in-person.
\nTroubleshoot hardware, software, and network-related issues.
\nSet up, configure, and maintain desktops, laptops, printers, and other peripherals.
\nAssist in maintaining IT documentation and asset inventory.
\nInstall and update software and operating systems.
\nSupport user account setup and password resets (Active Directory, email, etc.).
\nEscalate unresolved issues to senior IT staff or relevant departments.
\nEnsure timely logging and tracking of support requests using the ticketing system.
\nProvide support for audio\/visual equipment during meetings or presentations.<\/p>\n
About You<\/p>\n
Qualifications:<\/p>\n
Diploma or Bachelor\u2019s degree in Computer Science, Information Technology, or a related field.
\n0\u20132 years of experience in IT support or a related role (internship or part-time work experience acceptable).<\/p>\n
Skills:<\/p>\n
Strong problem-solving skills and attention to detail.
\nAbility to work independently and in a team environment.
\nCapable with Equipment installation and configuration.
\nBasic understanding of computer hardware, software, and networking concepts.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Get-As International PLC","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-1293","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-ethiopia","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings\/1293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/media?parent=1293"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job_listing_region?post=1293"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-categories?post=1293"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-types?post=1293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}