Serategna Nib Trading PLC is a professional labor linkage and recruitment company dedicated to connecting households and businesses with skilled, reliable, and well-trained workers. We specialize in providing comprehensive solutions designed to make everyday life easier and more efficient. Our mission is to bridge the gap between capable workers and employers by ensuring quality, trust, and long-term satisfaction through ethical recruitment and tailored placement services.
\nJob Title: Business Operations Expert\/ Manager
\nCompany: Serategna Nib Trading PLC
\nLocation: Addis Ababa, Ethiopia
\nDeadline: September 20, 2025
\nCareer Level: Senior Level
\nEmployment Type: Full-time
\nNumber of people required: 1
\nWork Experience: 5-8 years
\nExpertise Experience: 3 years
\nAbout the Job
\nThe Operations Expert is responsible for designing, implementing, and optimizing the business operation. The main purpose is to ensure all internal processes, from client onboarding to candidate placement and post-hiring follow-up, are efficient, scalable, compliant with local regulations and contribute to overall productivity and profitability.
\nJob Description<\/p>\n
Develop and document a clear, step-by-step workflow for the entire recruitment lifecycle, from job posting to candidate onboarding. Oversee the daily operations of the labor linkage and recruitment process.
\nIdentify inefficiencies and bottlenecks in the current process and create solutions to overcome issues.
\nEnsure compliance with labor laws, recruitment regulations, and company policies.
\nBuild and maintain strong relationships with clients, workers, and partner organizations.
\nSupervise and mentor operational staff to ensure high performance and accountability.
\nMonitor and analyze operational performance; propose and implement improvements.
\nManage and organize all legal documents, contracts, and sensitive information.
\nGenerate and analyze reports to provide insights into the business\u2019s performance.
\nCreate training materials and conduct sessions for employees on company processes and systems.
\nAct as the primary point of contact for the team for any operational issues<\/p>\n
Required Competencies\/ Technical skills: <\/p>\n
Strong leadership and team management skills.
\nExcellent organizational and problem-solving abilities.
\nHigh attention to detail with the ability to manage multiple tasks simultaneously.
\nStrong communication, negotiation, and interpersonal skills.
\nEthical, trustworthy, and reliable.
\nResults-driven with a proactive mindset.
\nAdaptable and able to thrive in a fast-paced environment.
\nCustomer-focused and relationship-oriented.
\nComputer proficiency is mandatory
\nOutstanding teamwork abilities
\nCommercial awareness<\/p>\n
Compensation<\/p>\n
Salary will be determined and agreed upon through mutual discussion during the interview process, based on experience and qualifications.<\/p>\n
About You<\/p>\n
What We\u2019re Looking For:
\nEducation and Experience<\/p>\n
Bachelor\u2019s degree in business administration, management, or related field (master\u2019s preferred)
\nMinimum of 3 years of experience in operations management, labor services, or experience in similar\/related position.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Serategna Nib trading PLC","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-1680","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-ethiopia","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings\/1680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/media?parent=1680"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job_listing_region?post=1680"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-categories?post=1680"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-types?post=1680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}