Tsehay Real Estate Homeowners Association is a legally established body representing the collective interests of residents and property owners within the Tsehay Real Estate compound. The Association is responsible for managing and maintaining shared facilities and services, including security, sanitation, infrastructure, and community amenities, while ensuring a safe, organized, and well-functioning living environment. It also oversees financial management, enforces community rules and standards, and promotes active engagement among residents to foster a cohesive and vibrant community. Through its commitment to operational excellence, transparency, and sustainability, the Association strives to enhance the quality of life and protect the long-term value of the property for all stakeholders.
\nThe Association is seeking qualified and experienced candidates for the following positions:
\nReports to: Board of the Homeowners Association
\nDuty Station: Tsehay Residential Compound, Addis Ababa
\nJob Summary: The General Manager (GM) is the chief executive officer of the Tsehay Homeowners Association and is responsible for the overall leadership, management, and strategic execution of the Association\u2019s policies, bylaws, and Board decisions. The GM ensures efficient service delivery, timely and courteous response to homeowners\u2019 requests, financial sustainability, asset protection, regulatory compliance, and a safe, clean, and well-maintained residential environment. The role also ensures structured planning, performance monitoring, proper record keeping, statutory coordination, and regular reporting to support effective governance and community satisfaction.
\nKey Duties and Responsibilities
\n2. Leadership, Planning & Administration<\/p>\n
Implement and enforce Board decisions, HOA policies, bylaws, strategic plans, and approved annual work plans.
\nApply HOA policies and bylaws in alignment with relevant government laws, regulations, and policies.
\nPrepare quarterly operational plans based on the approved strategic and annual plans and ensure their execution.
\nOversee the day-to-day operations of the HOA and ensure coordination across all departments.
\nRepresent the HOA in meetings, forums, and engagements as assigned by the Board.
\nEstablish clear reporting lines, service standards, and accountability mechanisms across the organization.<\/p>\n
3.Human Resource Management & Performance Oversight<\/p>\n
Facilitate and coordinate the recruitment process and hire new staff only upon Board approval.
\nLead, monitor, and take appropriate measures regarding staff performance, discipline, and development in line with HOA policies and labor laws.
\nSupervise and evaluate the performance of:
\nAdministrative and Finance teams
\nGeneral Service & Maintenance Supervisor
\nSecurity Head and other service coordinators
\nConduct regular performance reviews and recommend corrective actions, rewards, or disciplinary measures to the Board as required.<\/p>\n
4. Monitoring, Reporting & Record Management<\/p>\n
Prepare, document, and submit monthly, quarterly, and annual operational and performance reports to the Board.
\nPresent progress reports against quarterly and annual plans, highlighting achievements, challenges, risks, and corrective actions.
\nMaintain and safeguard all official HOA records and documents, including policies, contracts, reports, correspondence, and statutory records.
\nEnsure accurate documentation, filing, and retrieval systems are in place and functioning properly.<\/p>\n
5. Financial Management<\/p>\n
Lead preparation and implementation of annual budgets and financial plans.
\nOversee collection of HOA fees, service charges, penalties, and other revenues.
\nEnsure sound expenditure control, cost efficiency, and financial sustainability.
\nReview financial statements and consolidated reports and present them to the Board.
\nEnsure transparency, internal controls, and accountability in all financial operations.<\/p>\n
6. Operations, Facilities & Asset Management<\/p>\n
Provide strategic oversight of maintenance, cleanliness, security, safety, and compound beautification.
\nEnsure buildings, infrastructure, generators, lighting, water systems, playgrounds, and common facilities are properly maintained.
\nApprove and monitor preventive and corrective maintenance plans.
\nOversee procurement processes, supplier management, and service provider performance.
\nSign contracts and agreements only if and when formally delegated by the Board, and strictly within the delegated authority.<\/p>\n
7.Homeowners\u2019 Services & Community Relations<\/p>\n
Ensure service response standards are established and enforced for homeowners\u2019 requests and complaints.
\nOversee systems for receiving, logging, tracking, and resolving homeowners\u2019 requests politely and within the shortest possible response time.
\nHandle escalated or sensitive homeowner issues and ensure fair, timely, and professional resolution.
\nAct as the primary liaison between the Board, homeowners, tenants, and service providers.<\/p>\n
8. General Assembly & Governance Support<\/p>\n
Coordinate the planning and execution of General Assembly meetings in collaboration with the Board.
\nPrepare and compile General Assembly reports, presentations, and documentation with Board assistance.
\nEnsure resolutions and decisions of the General Assembly are documented and followed up for implementation.<\/p>\n
9. Government & External Relations<\/p>\n
Communicate with government offices and regulatory bodies on behalf of the HOA, as required and as mandated by the Board.
\nEnsure HOA operations, policies, and decisions comply with applicable government regulations and statutory requirements.
\nRepresent the HOA in official government and other meetings when assigned.<\/p>\n
10. Security, Safety & Compliance<\/p>\n
Ensure overall compound security, safety, and emergency preparedness.
\nCoordinate maintenance and security functions to mitigate risks.
\nEnsure compliance with occupational safety, fire safety, and emergency response requirements.
\nReport major incidents, risks, and corrective actions to the Board promptly.<\/p>\n
About You<\/p>\n
Required Qualifications<\/p>\n
Bachelor\u2019s Degree or higher in Management, Business Administration, Engineering, or a related field.
\nMinimum 7 years of relevant managerial experience, preferably in property management, real estate, or HOA settings.
\nProven experience managing multidisciplinary teams and governance-driven organizations.<\/p>\n
Desired Skills & Competencies<\/p>\n
Strong leadership, planning, and governance coordination skills
\nStrategic thinking with strong execution and reporting discipline
\nExcellent communication, presentation, and negotiation skills
\nHigh integrity, accountability, and professionalism
\nAbility to manage multiple stakeholders, regulations, and priorities under pressure<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Tsehay Real Estate Home Owners Association","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-2444","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-ethiopia","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings\/2444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/media?parent=2444"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job_listing_region?post=2444"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-categories?post=2444"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/ethiopia\/wp-json\/wp\/v2\/job-types?post=2444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}