Author: admin
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Operations Associate
Company: Anonymous Employer Location: Kenya Job Type: Full-time Apply Before: 2026-09-22 Job Description Reports to: Operations SupervisorSupervises: NoneLocation: NairobiThe Operations Associate plays a vital role in ensuring smooth and efficient transaction processing, partner support, and customer satisfaction. This role involves monitoring and investigating transactions, resolving operational issues, processing refunds and adjustments, and providing accurate updates…
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Customer Service Agent
Company: Anonymous Employer Location: Kenya Job Type: Full-time Apply Before: 2026-09-22 Job Description Reports to: Customer Service ManagerSupervises: NoneLocation: NairobiPosition Summary The Customer Service Agent is responsible for delivering exceptional customer support as part of a 24/7/365 service team. Acting as a key liaison between the company and its customers, the agent handles a high…
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FreshDesk Specialist
Company: Anonymous Employer Location: Kenya Job Type: Full-time Apply Before: 2026-09-22 Job Description Employment Type: Full-timeto: Head of Operations KenyaLocation: KenyaRole Overview We’re looking for a Freshdesk specialist to own and optimise our customer support operations. You’ll be the go-to expert for our helpdesk platform — configuring workflows, analysing performance data, and ensuring every customer…
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Customer Service Supervisor
Company: Anonymous Employer Location: Kenya Job Type: Full-time Apply Before: 2026-09-22 Job Description Employment Type: Full-timeReporting to: Frontline Support ManagerLocation: KenyaRole OverviewWe are looking for a proactive and results-driven Customer Service Supervisor to lead and support our frontline customer service team. The successful candidate will be responsible for driving service excellence, coaching and developing agents,…
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FRONTLINE SUPPORT MANAGER
Company: Anonymous Employer Location: Kenya Job Type: Full-time Apply Before: 2026-09-22 Job Description Frontline Support ManagerReporting to: Head of Operations KenyaLocation: NairobiPOSITION FUNCTIONThe Customer Service Manager is responsible for leading the Customer Service function while ensuring the smooth day-to-day operation of the Nairobi office. The role is accountable for delivering excellent customer experiences, achieving service…
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Facilities Contract Specialist – Support Services
Company: Telkom Kenya Limited Location: Kenya Job Type: Full-time Apply Before: 2026-09-20 Job Description Reporting to:Head of FacilitiesBusiness UnitReal Estate & FacilitiesWho We AreTelkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing…
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Regional Team Leader – Enterprise Technical Field Support, Central & Eastern
Company: Telkom Kenya Limited Location: Kenya Job Type: Full-time Apply Before: 2026-09-20 Job Description RegionCentral & EasternReporting to:Manager, Enterprise Technical Field Support – EasternBusiness UnitOperationsWho We AreTelkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates…
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Regional Team Leader – Enterprise Technical Field Support, Coast
Company: Telkom Kenya Limited Location: Kenya Job Type: Full-time Apply Before: 2026-09-20 Job Description RegionCoastReporting to:Manager, Enterprise Technical Field Support – EasternBusiness UnitOperationsWho We AreTelkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya,…
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Regional Team Leader – Enterprise Technical Field Support, North Rift
Company: Telkom Kenya Limited Location: Kenya Job Type: Full-time Apply Before: 2026-09-20 Job Description RegionNorth RiftReporting to:Manager, Enterprise Technical Field Support – WesternBusiness UnitOperationsWho We AreTelkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in…
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Manager- Network and Service Management
Company: Telkom Kenya Limited Location: Kenya Job Type: Full-time Apply Before: 2026-09-20 Job Description Reporting to:Head, Network & Service ManagementBusiness UnitOperationsWho We AreTelkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from…
