Dispatch Officer Operator

  • Full Time
  • Nairobi

Key Responsibilities 

Dispatch and Logistics coordination

To liaise with the planning and operations team for truck planning/placement of trucks for Local / Upcountry dispatches
To request transporter for appropriate truck by confirming the product to be dispatched
To liaise with the transporter for the placement of trucks on time
To  monitor  truck  movement  from  the dispatch  date  /  time  till  it  exits  and  liaise  with the transporter for required action
To liaise with the service centre/upcountry office for dispatch as requested
Escalate challenges faced in arranging the truck and take corrective action

Documentation & SAP Compliance

To  generate  Delivery  Note,  Gate  Pass  &  Loading  Slip  as  per  the  Sales  Order/STOs quantity requirement in SAP
To reconcile the STO and Dispatches on fortnight monthly basis and ensure closure
To process the clearing agent invoice after the due verification process and acceptance of all required documents

Management of Stocks in Sales Storage Location

To keep tabs of Material & Stocks received from Production to Sales Location
To carry out Monthly physical Stock Count.
To enter the count in the system & generate the Sales Storage Location inventory document in SAP for further approval & adjustments.

Customer Relation

To keep customer updated on the truck dispatch.
To provide / submit required documents to customer for receipt
To liaise with customer for documentation support / timely clearance of documents for truck from point of Loading.

File management

Establish & maintain an effective filing system for easy reference at all times
Maintain a chronological numbering of Local Sales Invoices/STO’s and be able to keep records of all for purposes of determining
Review policy periodically and recommend changes if required
All  related  file  from  process  start  to  end  process  should  be  kept  and  secured  at appropriate location

Systems and Procedures

To  ensure  full  compliance  with  Environment,  Health  and  Safety  (EHS)  regulations, Contractors policy, ISO process flow
To  ensure  compliance  of all  internal  policies  in place,  at  all  time  and ensure  same practice from subordinates
To  liaise and  establish  links  with  external bodies to  research on best  practices  and deliver continuous improvement
To implement, manage and monitor performance management information with a view to ensuring that continuous improvement is achieved within the section.

Management Reporting

Preparation and submission of Monthly Reports / as required to Seniors, for Open / Close STOs, Delivery Note / Invoicing, Stocks, SAP compliance management
Monthly, Weekly, as required Truck movement/dispatch report

Requirements

Minimum Requirements

Minimum academic qualification:  Bachelor’s Degree in Supply Chain Management
General work experience (years): 3-5  years
Specific to the position (level/discipline/years): 3 years
Industry:  FMCG / Manufacturing / Construction

Key competencies and skills:

Excellent Communication skills
Analytical skills
Leadership Skills
Sales acumen
Presentation skills
Interpersonal skills
Problem Solving skills

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