{"id":90827,"date":"2026-02-18T10:01:08","date_gmt":"2026-02-18T10:01:08","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/key-account-manager\/"},"modified":"2026-02-18T10:01:13","modified_gmt":"2026-02-18T10:01:13","slug":"key-account-manager","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/key-account-manager\/","title":{"rendered":"Key Account Manager"},"content":{"rendered":"<p>Key Responsibilities:<\/p>\n<p>\tRevenue Growth &amp; Strategic Account Management<br \/>\n\tOwn revenue performance across assigned key accounts, driving sustained growth and retention<br \/>\n\tIdentify and convert cross-sell, upsell, and expansion opportunities within strategic accounts<br \/>\n\tLead commercial discussions for new services, product adoption, and account expansion initiatives<br \/>\n\tAlign internal sales, product, and marketing efforts to support client growth strategies<br \/>\n\tDevelop and execute structured account plans with defined objectives, milestones, and growth pathways<br \/>\n\tUse client performance data, industry trends, and competitive insights to shape account strategies<br \/>\n\tLead periodic strategic business reviews to evaluate account health, performance, and future opportunities<br \/>\n\tProactively identify commercial risks and implement mitigation plans to protect revenue and relationships<br \/>\n\tClient Relationship Management<br \/>\n\tServe as the senior relationship owner for key merchants, maintaining executive-level engagement<br \/>\n\tDevelop a deep understanding of merchant business goals and translate them into tailored, value-driven solutions.<br \/>\n\tAct as the voice of the client internally, aligning teams to deliver on commitments and expectations<br \/>\n\tBuild long-term trusted advisor relationships that drive loyalty and partnership depth<br \/>\n\tLead issue resolution and escalations with accountability and a solutions-focused approach<br \/>\n\tMonitor product adoption and usage trends to identify optimization and growth opportunities.<br \/>\n\tReporting &amp; Performance Leadership<br \/>\n\tProvide structured performance insights and account analytics to inform strategic decisions<br \/>\n\tCommunicate account progress, risks, and opportunities to internal stakeholders<br \/>\n\tUse data-driven analysis to refine account strategies and drive performance outcomes<br \/>\n\tTranslate client feedback into actionable insights that improve service delivery and product relevance.<\/p>\n<p>Education\/Experience Needed:<\/p>\n<p>\tBachelor&#8217;s degree in business, Marketing, or related field<br \/>\n\t5+ years&#8217; experience in Account Management, Relationship Management, or B2B Sales<br \/>\n\tExperience managing strategic or enterprise-level clients<br \/>\n\tStrong commercial acumen and understanding of revenue growth strategies<br \/>\n\tExperience in fintech, payments, or technology solutions is an advantage<\/p>\n<p>Apply Through:<\/p>\n<p>www.careers-page.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/www.careers-page.com","_company_name":"Pesapal","_company_website":"https:\/\/www.pesapal.com\/","_company_tagline":"Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. We partner with Banks, Mobile Network Operators and Credit Card companies to give consumers as many payment optio... read morens as possible. For businesses, we offer timely settlement of any payments to their bank account of choice. We have security features in place to protect our buyers and sellers by ensuring all information is encrypted and secured, with notifications sent for activities within their account.Pesapal is also PCI\/DSS Level 1 compliant","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[699,693,694],"job-types":[687],"class_list":{"0":"post-90827","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/90827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=90827"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=90827"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=90827"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=90827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}