About the Role<\/p>\n
The Regional Mentor – Clean Cooking accelerates field capability and sales effectiveness for Sun King\u2019s Clean Cooking product line through structured training delivery, hands-on field coaching, and continuous reinforcement. The role ensures agents can confidently profile customers, execute sales processes correctly, and activate quickly post-training. By translating classroom learning into consistent field execution, the Regional Mentor strengthens agent performance in real selling environments and drives improved adoption and sales outcomes.<\/p>\n
This role is critical during market launches and in regions where Clean Cooking is scaling. The Regional Mentor partners with commercial and operational teams to embed training into daily execution, supports adoption of sales and technology tools, and surfaces field insights that continuously improve training effectiveness. Success in the role is reflected through faster agent activation, improved profiling and sustainable learning practices.<\/p>\n
What you will be expected to do<\/p>\n
\tPlan, conduct, and deliver product, process, and training knowledge sessions to field staff and agents in collaboration with the Country Training Lead – Clean cook.
\n\tProvides sales, installation, and delivery teams with the knowledge, coaching, and field support required to effectively onboard, serve, and safely deliver Clean Cooking solutions to customers.
\n\tObserve, collect and share field insights through the 360 feedback tool with training, commercial, and operational teams to address capability gaps and continuously improve customer and operational outcomes.
\n\tExceptional skills in development and continuous improvement of training content and curriculum by contributing field insights, updating product and process training materials, and helping design practical learning interventions that improve knowledge retention, field confidence, and agent performance.
\n\tDrive regional digital learning completion to achieve and maintain the 80% threshold through agent follow-up, engagement strategies, and progress monitoring on Litmos.
\n\tOnboard new agents in the LMS Litmos and driving adoption of the Clean Cook Phased learning paths
\n\tSupport achievement of full adoption and effective usage of the Sales & Retail apps among field staff through training, coaching, and ongoing field support.
\n\tSupport and ensure timely communication and reinforcement of training updates, policy changes, and operational process improvements to ensure consistent understanding and application across field teams.
\n\tDrive consistent and accelerated agent learning performance through field coaching, evaluation insights, and data-driven interventions.
\n\tCollaborate on onboarding, induction, and mentoring of new field staff and agents entering Clean Cooking operations.
\n\tProvide input toward improvement of various learning paths, and coaching approaches based on field performance insights.
\n\tSupport customer experience audits by observing field implementation of customer processes and providing structured feedback to relevant stakeholders.
\n\tParticipate in New Market launches, field activities and performance interventions supporting business needs.<\/p>\n
You might be a strong candidate if you have:<\/p>\n
\tAt least 2 years\u2019 experience in training and coaching, preferably in sales or marketing environments
\n\tDegree in education or related field is an added advantage
\n\tAbility to design and facilitate effective learning environments for diverse field teams
\n\tStrong diligence, accuracy, reliability, and commitment to delivery excellence
\n\tFluency in English, Kiswahili, and relevant local languages within assigned regions
\n\tProficiency in Microsoft Office and data visualization or reporting tools
\n\tStrong analytical and problem-solving skills
\n\tStrong interpersonal and relationship-building skills, with the ability to engage and connect effectively with people from diverse backgrounds and communities
\n\tFlexibility to travel frequently, including to remote locations
\n\tExcellent verbal and written communication skills
\n\tFamiliarity with Learning Management Systems (LMS) is an added advantage<\/p>\n
Apply Through:<\/p>\n
sunking.pinpointhq.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/sunking.pinpointhq.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[697,693,694],"job-types":[687],"class_list":{"0":"post-91119","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/91119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=91119"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=91119"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=91119"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=91119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}