{"id":92204,"date":"2026-03-10T14:00:37","date_gmt":"2026-03-10T14:00:37","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/admin-customer-service\/"},"modified":"2026-03-10T14:00:52","modified_gmt":"2026-03-10T14:00:52","slug":"admin-customer-service","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/admin-customer-service\/","title":{"rendered":"Admin\/Customer Service"},"content":{"rendered":"<p>The Office Administrator will be responsible for managing and coordinating various aspects of an organization&#8217;s daily operations.<br \/>\n\tThis role is essential in ensuring efficiency, organization, and seamless workflow within the office.<br \/>\n\tThe ideal candidate should be a professional, highly organized, and proactive individual with strong administrative and interpersonal skills.<\/p>\n<p>Key Responsibilities:<\/p>\n<p>Administrative Support:<\/p>\n<p>\tScheduling &amp; Coordination: Managing calendars, organizing meetings, and coordinating events.<br \/>\n\tRecord Keeping: Maintaining accurate records, filing documents, and managing databases efficiently.<br \/>\n\tCommunication: Handling phone calls, emails, and correspondence; directing inquiries appropriately.<br \/>\n\tOffice Management: Ordering supplies, managing office equipment, and ensuring a well-maintained workspace.<br \/>\n\tDocumentation &amp; Reporting: Preparing and formatting documents, reports, and presentations as needed.<\/p>\n<p>Operational Support:<\/p>\n<p>\tData Entry: Accurately entering and managing information in databases and spreadsheets.<br \/>\n\tReport Preparation: Creating insightful reports and presentations to support decision-making.<br \/>\n\tProblem Solving: Identifying and resolving office issues swiftly and efficiently.<br \/>\n\tProcess Improvement: Assisting in the development and implementation of office procedures to enhance productivity.<\/p>\n<p>Human Resources Support:<\/p>\n<p>\tHiring &amp; Onboarding: Assisting in recruitment processes, scheduling interviews, and onboarding new employees.<br \/>\n\tTraining &amp; Development: Organizing training programs and supporting employee development initiatives.<br \/>\n\tEmployee Relations: Addressing staff concerns, fostering a positive work environment, and assisting in conflict resolution.<br \/>\n\tHR Documentation: Maintaining personnel files, contracts, and HR-related records.<\/p>\n<p>Customer Service:<\/p>\n<p>\tInquiry Handling: Responding to customer inquiries, complaints, and requests professionally and efficiently.<br \/>\n\tIssue Resolution: Providing timely solutions to customer concerns, ensuring satisfaction.<br \/>\n\tRelationship Building: Developing and maintaining positive relationships with clients, suppliers, and stakeholders.<br \/>\n\tFront Desk Management: Assisting visitors, managing reception duties, and creating a welcoming office atmosphere.<\/p>\n<p>Requirements:<\/p>\n<p>\tMust be a female aged 25 to 35 years.<br \/>\n\tPrevious basic human resource experience is an advantage.<br \/>\n\tStrong communication and interpersonal skills.<br \/>\n\tProficiency in office management tools and software (e.g., MS Office Suite).<br \/>\n\tAbility to multitask, prioritize tasks, and work under minimal supervision.<br \/>\n\tProfessional demeanor with a proactive and problem-solving mindset.<br \/>\n\tThis position is ideal for someone who thrives in an administrative role, enjoys organizing and coordinating activities, and takes pride in maintaining an efficient and professional office environment.<\/p>\n<p>Interested and qualified candidates should forward their CV to: john.m@amanbo.com using the position as subject of email.<\/p>\n<p>Apply Through:<\/p>\n<p>john.m@amanbo.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/john.m@amanbo.com","_company_name":"Amanbo","_company_website":"https:\/\/www.amanbo.ke\/","_company_tagline":"Amanbo.com is a business platform for Africa & China wholesale trade. We promise that you will save 5%-10% purchasing cost from Amanbo.com.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[697,715,693,717,708],"job-types":[1244],"class_list":{"0":"post-92204","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time-onsite"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/92204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=92204"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=92204"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=92204"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=92204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}