Key Responsibilities<\/p>\n
Specifically, the Sales Associate-Buyer Facing at Peach can expect to undertake the below listed tasks and activities:\u00a0<\/p>\n
Understand and address customer needs, educate them on available products and services, and successfully negotiate and close car sales. \u00a0<\/p>\n
\tConduct thorough needs assessments with customers to understand their preferences and requirements;\u00a0
\n\tPresent vehicles, highlighting features that align with customer needs;\u00a0
\n\tNegotiate pricing, financing options, and trade-ins where applicable;\u00a0
\n\tManage the sales process from initial contact to closing the sale and ensure a smooth transition for the customer in line with company standard operating processes and policies;\u00a0<\/p>\n
Build and maintain strong relationships with customers throughout their journey including resolving complaints and providing proactive communication.\u00a0<\/p>\n
\tReach out to potential customers through follow-up calls, emails, WhatsApp to nurture relationships and follow up on inquiries;\u00a0
\n\tAddress customer inquiries and concerns promptly and effectively while escalating where required;
\n\tSchedule and conduct test drives while maintaining a positive experience for all customers;
\n\tMaintain regular communication to update customers on deal cars, offers, and promotions;<\/p>\n
Collect and accurately input data into trackers and CRM systems on time to support sales activities and decisions.<\/p>\n
\tInput customer information and sales data into CRM systems accurately and on time;
\n\tUpdate records to reflect customer interactions, inquiries, and sales progress;
\n\tMonitor and report on sales metrics and data to track leads, follow-up schedules, and performance;\u00a0<\/p>\n
Work effectively with internal teams, including but not limited to Inspections, Fleet, and Customer Experience to promote sales growth and enhance Peach\u2019s overall performance.\u00a0<\/p>\n
\tAttend regular team meetings to discuss sales strategies and share best practices;\u00a0
\n\tCollaborate with the Finance team to provide accurate and complete information relating to customer payments and receivables;
\n\tWork with the Inspections and Fleet teams to ensure timely and accurate inspection reports and car movements respectively;\u00a0
\n\tPartner with Customer Success and Marketing teams to ensure timely follow-up and pipelining of all leads generated;\u00a0<\/p>\n
Maintain a deep understanding of the automotive industry and competitive landscape to effectively advise customers and meet sales targets<\/p>\n
\tEngage in continuous training and learning programs about the features, specifications, and benefits of vehicles in the Peach Cars pipeline;\u00a0
\n\tBuild relationships with industry professionals i.e. sales and buyer professionals;
\n\tAttend automotive bazaars and other events to build networks and learn about the automotive industry;<\/p>\n
Requirements<\/p>\n
\tEducational Background: A Bachelor\u2019s degree in Business, Marketing, or a related field is preferred;\u00a0
\n\tIndustry Experience: A minimum of 2 years of experience in automotive sales. Additionally, background in retail sales or customer experience can be beneficial for developing pertinent skills.\u00a0
\n\tCommunication Skills: Proficient in both verbal and written communication for effective customer interaction and the ability to present information clearly and persuasively to customers.\u00a0
\n\tData Management: Proficiency in using CRM systems and other sales tools for tracking customer interactions and managing leads.\u00a0
\n\tCustomer Relationship Management: Skills in building and maintaining strong customer relationships, including handling inquiries and complaints in a busy environment.\u00a0
\n\tSales Techniques: Proven experience with sales strategies and techniques, including upselling and cross-selling across various sales channels such as online sales, direct sales, telesales, and lead generation tactics.\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Use the link(s) below to apply on company website. \u00a0<\/p>\n
Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[697,693,694],"job-types":[687],"class_list":{"0":"post-92388","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/92388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=92388"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=92388"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=92388"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=92388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}