What You\u2019ll Actually Be Doing<\/p>\n
\tKeep the Lights (and POS) On<\/p>\n
\t\tOwn first- and second-line support across POS, ERP, pharmacy systems, and inventory platforms
\n\t\tEnsure card payments, barcode scans, and receipt prints work every single time
\n\t\tSupport store openings with clean system rollouts<\/p>\n
\tDebug Like a Pro<\/p>\n
\t\tDiagnose root causes \u2014 not just restart-and-pray fixes
\n\t\tTroubleshoot hardware, network, and software issues with structured thinking
\n\t\tEscalate smartly to vendors with clean issue logs and clear articulation
\n\t\tReduce repeat incidents through pattern recognition<\/p>\n
\tOwn the Network Layer<\/p>\n
\t\tMaintain LAN\/WAN connectivity across branches
\n\t\tConfigure routers, switches, firewalls, and Wi-Fi access points
\n\t\tEnsure CCTV and basic security infrastructure stay online
\n\t\tValidate backups and recovery protocols4. Hardware & Asset Discipline
\n\t\tDeploy and configure desktops, laptops, printers, scanners, and peripherals
\n\t\tMaintain a clean, up-to-date IT asset register
\n\t\tTrack warranties, licenses, and renewals
\n\t\t\u00a0Standardize device configurations across branches<\/p>\n
\tProtect the Stack<\/p>\n
\t\tEnforce password and access control discipline\u00a0
\n\t\tMaintain endpoint protection and antivirus compliance\u00a0
\n\t\tSupport data protection and basic cybersecurity controls
\n\t\tMinimize exposure, reduce risk, tighten systems<\/p>\n
What We\u2019re Looking For<\/p>\n
\tDegree in IT, Computer Science, or related field
\n\t2\u20134 years hands-on IT support experience (retail or healthcare is a plus)
\n\tExperience with POS and ERP environments
\n\tStrong networking fundamentals (TCP\/IP, DNS, DHCP \u2014 you speak fluent packets)
\n\tComfort in Windows environments and basic server management
\n\tVendor coordination experience CompTIA A+, Network+, or Microsoft certifications are a bonus; but practical troubleshooting skills matter more.<\/p>\n
Apply Through:<\/p>\n
peoplefoco.etalent.net<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/peoplefoco.etalent.net","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[697,693,700],"job-types":[1244],"class_list":{"0":"post-92618","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time-onsite"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/92618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=92618"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=92618"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=92618"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=92618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}