Key Responsibilities<\/p>\n
\tDesign and operationalize site-specific cleaning schedules aligned to client SLAs, foot traffic, and service frequency requirements.
\n\tSupervise and direct housekeeping teams on-site, ensuring strict adherence to task lists, timelines, and quality benchmarks.
\n\tExecute formalized site inspections using audit checklists; score performance, document gaps, and enforce immediate corrective action with follow-up tracking.
\n\tMaintain real-time oversight of staff attendance, shift coverage, and deployment; coordinate immediate replacements to eliminate service gaps.
\n\tControl issuance, usage, and reconciliation of cleaning materials, consumables, and equipment per site to prevent variance, pilferage, and wastage.
\n\tEnforce chemical handling protocols, including correct dilution ratios, labeling, storage compliance, and PPE usage in line with safety standards.
\n\tOwn client issue resolution by logging complaints, conducting root-cause analysis, implementing corrective measures, and closing feedback loops within agreed timelines.
\n\tDeliver structured on-the-job training, toolbox talks, and performance coaching to drive\u00a0consistency, efficiency, and adherence to SOPs.
\n\tCompile and submit analytical reports covering site audit scores, staff productivity,\u00a0incident logs, absenteeism trends, and material usage.
\n\tConduct unannounced compliance checks across all assigned sites to validate adherence\u00a0to SOPs, grooming standards, and service expectations.
\n\tCoordinate emergency responses, including last-minute client requests, deep cleans, and\u00a0urgent staff redeployments with minimal operational disruption.
\n\tEnforce disciplinary controls in line with HR policy, including documentation of\u00a0incidents, issuance of warnings, and escalation of repeat offenses.<\/p>\n
Minimum Qualifications & Requirements<\/p>\n
\tDiploma or Certificate in Hospitality Management, Housekeeping, or a related field.
\n\tMinimum of 2\u20133 years\u2019 experience in cleaning services, with at least 1\u20132 years in a\u00a0supervisory or team lead role.
\n\tProven track record managing multiple client sites or large, distributed cleaning teams.
\n\tStrong technical understanding of cleaning equipment, chemicals, hygiene standards, and\u00a0occupational safety requirements.
\n\tExperience conducting audits, inspections, and performance evaluations using structured\u00a0tools.
\n\tHigh proficiency in reporting, documentation, and basic data tracking (Excel is an added\u00a0advantage).
\n\tStrong leadership presence with the ability to enforce standards and manage discipline\u00a0objectively.
\n\tExcellent problem-solving skills with a proactive, solution-oriented approach
\n\tClose attention to detail, with zero tolerance for substandard service delivery.
\n\tAbility to work under pressure, manage competing priorities, and respond to operational\u00a0escalations.
\n\tMust currently reside in Nairobi or nearby.<\/p>\n
go to method of application \u00bb<\/p>\n
Use the link(s) below to apply on company website. \u00a0<\/p>\n
Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Morsan HR Consulting","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Morsan is a global powerhouse in hr consultancy, with a strong reputation built on excellent client relationships. Our specialization lies in tailoring comprehensive hr services to meet your organization's unique needs. from talent acquisition and development to performance management and hr strate... read moregy, we offer a wide range of solutions designed to elevate your hr practices","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[716,708,695,1301],"job-types":[687],"class_list":{"0":"post-93055","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93055","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93055"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93055"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93055"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}