{"id":93148,"date":"2026-03-25T10:02:57","date_gmt":"2026-03-25T10:02:57","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/quality-assurance-trainer\/"},"modified":"2026-03-25T10:03:50","modified_gmt":"2026-03-25T10:03:50","slug":"quality-assurance-trainer","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/quality-assurance-trainer\/","title":{"rendered":"Quality Assurance Trainer"},"content":{"rendered":"<p>Key Responsibilities:<\/p>\n<p>\tTrain teams on communication and conflict management<br \/>\n\tDeliver training on negotiation and closing techniques<br \/>\n\tGuide teams on call handling and objection management<br \/>\n\tEnsure understanding of legal and regulatory compliance<br \/>\n\tPromote ethics, judgement, and integrity in operations<br \/>\n\tCoach on personal branding and business etiquette<br \/>\n\tStrengthen organisation and time management skills<\/p>\n<p>Key Requirements:<\/p>\n<p>\tBachelor\u2019s degree in a relevant field<br \/>\n\tAt least 2 years\u2019 experience in training<br \/>\n\tStrong understanding of the loan recovery\/collections industry<\/p>\n<p>Apply now: Send your CV and cover letter to recruitment@collectionafrica.co.ke<\/p>\n<p>Apply Through:<\/p>\n<p>recruitment@collectionafrica.co.ke<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/recruitment@collectionafrica.co.ke","_company_name":"Collection Africa Limited","_company_website":"https:\/\/collectionafrica.co.ke\/","_company_tagline":"We pride ourselves in being the most experienced debt collection company in Kenya. Our expertise, capacity and foot print ensures recovery and value for money.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[697,693,709],"job-types":[687],"class_list":{"0":"post-93148","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93148"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93148"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93148"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}