ESSENTIAL DUTIES AND RESPONSIBILITIES<\/p>\n
\tAccountable for implementation and routine use of designated products throughout designated region
\n\tResponsible for follow-up after in routine use with the customer and maintaining a high customer satisfaction
\n\tResponsible for application support from pre- sales to routine use of assigned technologies at customer site in close collaboration with sales to ensure seamless integration within the sales priorities
\n\tProvide implementation support for evaluations, validations, clinical & marketing studies with the aim of demonstrating competitive advantages or market acceptance of the product
\n\tExecute effective transfer of knowledge to external customers during trainings at the customer site and at centrally organized trainings, presentations at workshops\/Succession meetings
\n\tProvide on-call and on-site operational troubleshooting\u00a0 related to assigned technologies
\n\tMaintain high level of product knowledge in the technology to successfully demonstrate systems to external customers
\n\tInput in development & implementing of new customer training and\u00a0 implementation tools & processes (e.g. e-tools for customer trainings)
\n\tDuring customer facing exercises, provide value based product information focusing on our differentiators and maximizing the utilization rate
\n\tBuild strong working relationship with internal\/external customers and distributors in order to achieve the goals related to the essential duties and responsibilities
\n\tPerform ongoing market assessment and customer specific technical needs, problems, and opportunities to increase sales
\n\tEnsure frequent communication and input to sales consultants and account managers to assure follow-up of identified sales leads
\n\tIdentify the need for, and provides input to, improvements in protocols developed to support the use of Terumo BCT devices and applications
\n\tProvides input\/feedback to marketing and product management to recommend changes in product design, manufacturing, quality and any other aspect of the product or service
\n\tResponsible for conducting in-service training
\n\tSales process (design the solution): Assit the sales team in creating solutions arround the product, model the value proposition, validate with external stake holders. Assit the sales team in constructing the product differentiators and tie them to each of the personal wins of each buyer influencer in a designated area<\/p>\n
MINIMUM QUALIFICATION REQUIREMENTS<\/p>\n
Education<\/p>\n
\tBachelor in Life Sciences or Engineering or equivalent by experience<\/p>\n
Experience<\/p>\n
\tA first work experience in a similar role\/ related industry
\n\tKnowledge of the medical device sector
\n\t\u00a0Experience understanding business products & therapy applications<\/p>\n
Apply Through:<\/p>\n
careers.terumobct.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.terumobct.com","_company_name":"Terumo BCT","_company_website":"https:\/\/www.terumobct.com","_company_tagline":"At Terumo Blood and Cell Technologies, our 7,900+ team members play an important role in the collection, processing, development, and delivery of those blood- and cell-based treatments \u2014 so our customers can help more patients access the highest standards of care.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[693,703],"job-types":[687],"class_list":{"0":"post-93588","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93588"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93588"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93588"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}