Role Overview:\u00a0<\/p>\n
The Senior Manager: Technology Governance, Resilience & Corporate IT is responsible for end-to-end execution of technology governance, security-by-design, operational resilience, and corporate IT services across the Cellulant Group.<\/p>\n
Reporting directly to the Head of Platform Engineering , the role ensures that:<\/p>\n
\tTechnology platforms and corporate IT services are secure, reliable, compliant, and resilient
\n\tGovernance and control frameworks are embedded into daily technology operations
\n\tCorporate IT services enable productivity, efficiency, and a strong employee experience across all market,\u00a0
\n\tLeads the implementation and adoption of controls, principles and guidelines of our current and future ISO certifications across the organization.\u00a0<\/p>\n
This role combines strong operational leadership with disciplined governance execution, acting as a bridge between strategy, engineering execution, compliance requirements, and end-user technology services.<\/p>\n
Why this Role Matters:<\/p>\n
Operating across multiple regulated markets requires consistent, well-executed technology controls and dependable corporate IT services. This role exists to:<\/p>\n
\tDrive proactive, embedded, IT security,\u00a0 technology governance and resilience.
\n\tMove the organisation from reactive audit remediation to disciplined execution.
\n\tProvide clear visibility into technology risk, service performance, and operational health.
\n\tEnsure corporate IT services scale securely and efficiently as the business grows.<\/p>\n
Key Stakeholders:<\/p>\n
\tCPTO: Strategic alignment, escalation of material risks, execution reporting
\n\tEngineering & Platform Teams: Secure design, resilience patterns, operational standards
\n\tInformation Security & Compliance: Control requirements, audits, regulatory alignment
\n\tCorporate IT Teams & Vendors: End-user service delivery
\n\tFinance & People & Culture: Budgeting, onboarding\/offboarding, workforce enablement
\n\tRisk & Audit Forums: Technology risk posture and remediation progress<\/p>\n
What You’ll do:<\/p>\n
Technology Governance & Risk Execution<\/p>\n
\tImplement and maintain the Technology Risk & Governance Framework across platforms and corporate IT.
\n\tTranslate standards and regulations (ISO 27001, ISO 20000, ISO 22301, ISO 27701, PCI-DSS, GDPR) into:<\/p>\n
\t\tEngineering and operational standards
\n\t\tPlatform and infrastructure guardrails
\n\t\tRepeatable control procedures<\/p>\n
\tTrack technology risks, audit findings, and remediation actions, escalating material risks to the CPTO.
\n\tIs the single DRI to spearhead\u00a0 internal and external audits, regulatory reviews, and assurance activities from a Technology execution perspective.<\/p>\n
Security by Design & Control Implementation<\/p>\n
\tDrive effective implementation of security controls across:<\/p>\n
\t\tIdentity & Access Management lifecycle
\n\t\tEndpoint and device security
\n\t\tCloud and platform environments<\/p>\n
\tGovern the lifecycle, adoption, and effectiveness of security tooling within Technology.
\n\tCoordinate technology-led incident response and post-incident reviews, ensuring remediation actions are delivered and sustained.<\/p>\n
Operational Resilience & Service Management<\/p>\n
\tLead and mature IT Service Management (ITSM) processes including Incident, Problem, Change, Asset, and Capacity Management.
\n\tMonitor and report on service availability, reliability, MTTR, and change success rates across platforms and corporate IT.
\n\tOwn disaster recovery planning, testing, and business continuity readiness for technology services.
\n\tDrive standardisation and automation to improve service quality, resilience, and operational efficiency.<\/p>\n
Corporate Information Technology & End-User Services<\/p>\n
\tProvide operational leadership for Corporate IT and end-user technology services across all regions.
\n\tEnsure secure, efficient, and auditable onboarding and offboarding processes in partnership with People & Culture.
\n\tOversee collaboration tools (Google Workspace \/ Microsoft 365), endpoint management, and workplace technology services.
\n\tStandardise and optimise corporate IT services to deliver a consistent employee experience across countries.
\n\tPlan, implement and operate the corporate IT budget ensuring that IT provides state of the art end user services in a cost effective manner.\u00a0<\/p>\n
Vendor, Financial & Stakeholder Management<\/p>\n
\tManage IT vendors and service providers, ensuring SLA adherence, cost effectiveness, and service quality.
\n\tOwn Corporate IT budgets and contribute to technology cost optimisation initiatives.
\n\tPartner with Finance on forecasting, spend tracking, and ROI visibility.
\n\tEngage senior stakeholders to align technology services, governance priorities, and business needs.<\/p>\n
Team Leadership & Capability Building<\/p>\n
\tLead and develop corporate IT and governance-focused technology teams across multiple countries.
\n\tFoster a culture of accountability, documentation, continuous improvement, and operational discipline.
\n\tBuild strong working relationships with Engineering, Platform, Security, and Compliance teams.
\n\tContribute to the strategic evolution of technology by bringing key insight and strategic input to the wider product and technology strategy.<\/p>\n
What we are looking for:<\/p>\n
\tBachelor\u2019s degree in Computer Science, Information Technology, Engineering, or a related field; a Master\u2019s degree is a plus.
\n\tRelevant professional certifications such as:<\/p>\n
\t\tIT Governance\/Security:\u00a0Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC).
\n\t\tIT Service Management:\u00a0ITIL v4 Expert or Master certification.
\n\t\tCompliance:\u00a0Certifications or extensive practical experience with ISO standards (27001, 22301, 20000) and regulatory frameworks like PCI-DSS and GDPR<\/p>\n
go to method of application \u00bb<\/p>\n
Use the link(s) below to apply on company website. \u00a0<\/p>\n
Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Cellulant Corporation","_company_website":"http:\/\/www.cellulant.com\/","_company_tagline":"Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that ... read moreincludes mobile banking products, mobile credit products, USSD, SMS, and digital content. We are currently serving merchants and banks across 10 countries, and a wide set of industries","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[693,700,702,1301],"job-types":[687],"class_list":["post-93597","job_listing","type-job_listing","status-publish","hentry","job_listing_region-nairobi","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93597"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93597"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93597"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}