{"id":93678,"date":"2026-04-02T08:00:30","date_gmt":"2026-04-02T08:00:30","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/operations-specialist\/"},"modified":"2026-04-02T08:00:56","modified_gmt":"2026-04-02T08:00:56","slug":"operations-specialist","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/operations-specialist\/","title":{"rendered":"Operations Specialist"},"content":{"rendered":"<p>Main tasks and responsibilities:<\/p>\n<p>\tOwn and manage the end-to-end driver acquisition funnel from lead generation to activation and active driver performance<br \/>\n\tDrive driver growth through scout programs, referrals, and other acquisition channels to meet supply targets<br \/>\n\tImprove onboarding experience through driver engagement centres (DEC), clinics, and compliance processes<br \/>\n\tMonitor and improve activation quality and early retention metrics (7-day and 30-day retention)<br \/>\n\tIdentify and resolve bottlenecks across onboarding, compliance, and activation processes<br \/>\n\tSupport expansion into new and secondary cities by building and executing structured growth plans<br \/>\n\tEnsure marketplace balance by collaborating closely with Marketplace teams on supply-demand dynamics<br \/>\n\tRun targeted initiatives to drive both driver activation and ride demand at the city level<br \/>\n\tMonitor, analyse, and report on key performance metrics across driver growth and city performance<br \/>\n\tTranslate data insights into prioritised execution plans and support forecasting of supply needs<br \/>\n\tCollaborate cross-functionally with Marketplace, Driver Engagement, and Rider teams to drive overall performance<\/p>\n<p>About you:<\/p>\n<p>\tYou have 3\u20135 years of experience in operations, logistics, mobility, or marketplace businesses<br \/>\n\tYou have strong analytical skills and experience working with Excel\/Google Sheets and performance dashboards<br \/>\n\tYou are proactive, structured, and comfortable working in ambiguous, fast-paced environments<br \/>\n\tYou have a strong execution mindset with the ability to balance fieldwork and analytical tasks<br \/>\n\tYou are a confident communicator, able to collaborate with field teams and cross-functional stakeholders<br \/>\n\tYou have a strong interest in mobility, marketplace growth, and solving real-world operational challenges<br \/>\n\tExperience in Kenya or similar markets is an added advantage<\/p>\n<p>Apply Through:<\/p>\n<p>bolt.eu<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/bolt.eu","_company_name":"Bolt","_company_website":"https:\/\/bolt.eu\/en-ke\/","_company_tagline":"Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company\u2019s mission is to make urban travel easier, quicker and more reliable","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[711,693,729],"job-types":[687],"class_list":{"0":"post-93678","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93678"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93678"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93678"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}