Responsibilities<\/p>\n
Strategic Projects & Execution:<\/p>\n
\tCollaborate with the Director of Market Access and senior leadership to develop and implement strategies that align with Tupande’s business objectives and improve operational efficiency
\n\tLead time-bound initiatives directly for the Soko MD (e.g., new product launches, investor\/partner engagements, organisational restructuring)
\n\tStep in as project lead on critical initiatives where leadership bandwidth is limited
\n\tProvide analytical support for new business opportunities or expansion decisions<\/p>\n
Cross-Functional Coordination:<\/p>\n
\tCollaborate with Soko’s support teams, Finance, Procurement, Sales, and Processing to identify and resolve cross-functional bottlenecks that affect service delivery, growth, or impact
\n\tWork with customer-facing teams to ensure customer service standards are maintained, using feedback and data to identify areas for improvement<\/p>\n
Reporting & Performance Tracking:<\/p>\n
\tManage OKR design and tracking, KPI reporting, and provide regular updates to senior management on operational performance and customer experience metrics
\n\tEstablish and maintain an effective operational control environment that promotes ethical and responsible behaviour through integrated processes<\/p>\n
Team Management & Talent:<\/p>\n
\tSupport direct reports on their professional development and daily work
\n\tBuild the team through strategic hiring
\n\tAct as a liaison between customer-facing staff and senior leadership for team updates, planning, and feedback<\/p>\n
Process Improvement:<\/p>\n
\tIdentify and streamline bottlenecks in internal operations and manage the tracking of key departmental controls.<\/p>\n
Career Growth and Development<\/p>\n
We have a strong culture of constant learning, and we invest in developing our people. You\u2019ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You\u2019ll have the opportunity to shape a growing organization and build a rewarding long-term career.<\/p>\n
Qualifications<\/p>\n
Across all roles, these are the\u00a0general qualifications we look for.\u00a0For this role specifically, you will have:<\/p>\n
Technical skills: Specialized knowledge and expertise required to perform job duties.<\/p>\n
\tStrong project management and organizational skills.
\n\tAdvanced Microsoft Excel and PowerPoint (or Google Suite equivalents).
\n\tExcellent writing, communication, and presentation skills.
\n\tData analysis and performance management systems<\/p>\n
Apply Through:<\/p>\n
eacrefund.org<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/eacrefund.org","_company_name":"One Acre Fund","_company_website":"https:\/\/www.oneacrefund.org\/","_company_tagline":"One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[693,703],"job-types":[687],"class_list":{"0":"post-93828","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93828"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93828"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93828"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}