In this Senior Import\/Export Operations Specialist position<\/p>\n
\tReceives shipments transmissions \/ alerts.
\n\tCheck and confirm shipment details and freight details in Cargo sphere – CWI and coordinate of opening files.
\n\tPrepares, controls and distributes all required import or export documents to the relevant counterparts (carrier, consignee, shipper, etc) complying with regulations and internal procedures.
\n\tArrange collection with origin station for imports shipments \/ coordinate with shipper for export shipments.
\n\tChecks on responses from counterparts and finalizes validation of documents as required.
\n\tReceive booking confirmation from origin station for import shipments \/ receive booking confirmation from carrier for Export shipments within 24hrs and share to clients accordingly.
\n\tOnce Draft bill of lading received from Origin for imports or from carrier at destination for exports, 2-3 days before ETD quality check to be done, send to customer to quality check then submit approval.
\n\tCreates \/confirms transport order to ensure delivery of shipment to final customer for imports. Requests for commercial invoice, packing list and all other relevant documents from the customer as required for Imports cargo clearance or Exports cargo shipment.
\n\tQuality check ETA details provided by Origin Station with shipping line ETA details, continuous process throughout the shipment life.
\n\tIf there are any discrepancies enquire within shortest time prior shipment arrival or departure.
\n\tSend out Status \/Tracking report to customers, origin, and destination.
\n\tOnce all drafts are approved Send SOB \/ Pre alerts to customer \/ destination offices \/ Local Customer.
\n\tAssign shipments off the LOT to your CWI profile.
\n\tInvoice shipment based on estimate or rate agreements \/ process billing to local customer and \/ or bill back to origin station.
\n\tUpdating Mandatory milestones CWI completely and within the specified timelines. \u2022 Co-ordinate movement of cargo within required\/stipulated time frames in order to meet customer needs.
\n\tEnsure that all local import deliveries are routed via Saloodo as applicable.
\n\tEnsure all requirements for imports or exports are followed up and are processed prior ETA or ETD ensuring all docs on hand.
\n\tEnsure release is taken from Co-loader\/ carrier in time, in order to avoid any storage and or detention.
\n\tTo develop and maintain relationships with customers. Support Customer Service \/ Key account management and Sales in incident and exception management.
\n\tInitiate and address all Ol’s and CCM’s within the defined timelines.
\n\tAddress all financial exception management reports within given deadlines, ie sick Files\/ Role 3\/ Unbilled \/ tracker etc.
\n\tTo participate within the department with regards to industry or regulation changes.
\n\tSupport OFR Team Leader with the implementation of new\/change of systems, directives and distribution of information to staff.
\n\tSupport other team members by supervising operations and provide backup for absence\/ peaks in operational activities.
\n\tCommunicating with Top management from DHL origin and destination, suppliers, consignees, shippers, CSI, Sales for specific customers.
\n\tUnderstanding origin and destination rules and regulation for African countries.
\n\tUpdating SOP for any new requirements for African Countries.
\n\tAligning Ocean Cross Trade process with origin and destination office.<\/p>\n
Now, here is what we need from you!<\/p>\n
\tRegulation knowledge \u2014 Customs requirements, Road Transport, Imports\/Exports
\n\tExperience with CWI
\n\tCustomer focused
\n\tMicrosoft Office applications
\n\tCommunication skills \u2014 written and spoken
\n\tInterpersonal skills
\n\tInfluencing skills
\n\tNegotiation skills
\n\tPlanning and organizing skills.
\n\tMinimum 3 \u2014 5 years’ experience in Ocean Freight
\n\tEducation – Matric<\/p>\n
We offer:<\/p>\n
\tOpportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
\n\tPossible further career development
\n\tCompetitive salary<\/p>\n
Apply Through:<\/p>\n
careers.dhl.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.dhl.com","_company_name":"DHL","_company_website":"http:\/\/www.dhl.co.ke\/","_company_tagline":"Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by bei... read moreng uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[711,693,729,698],"job-types":[687],"class_list":{"0":"post-93868","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/93868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=93868"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=93868"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=93868"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=93868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}