{"id":94139,"date":"2026-04-10T12:02:46","date_gmt":"2026-04-10T12:02:46","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/billing-analyst-africa-business\/"},"modified":"2026-04-10T12:02:49","modified_gmt":"2026-04-10T12:02:49","slug":"billing-analyst-africa-business","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/billing-analyst-africa-business\/","title":{"rendered":"Billing Analyst Africa Business"},"content":{"rendered":"<p>Description<\/p>\n<p>Manage and maintain a client portfolio through timely and accurate invoicing in accordance with agreed premiums and frequency, coordinating with various internal stakeholders regarding new business, renewals, credit control. Support broker relationships with management of broker set-up and processing of commission payments.<\/p>\n<p>Responsibilities<\/p>\n<p>\tReview and set up new groups for related products, premiums, benefits and enrolment.<br \/>\n\tReview and bill clients in accordance with the agreed billing frequency.<br \/>\n\tEngage with clients to build working relationships and education around invoicing and payment ensuring consistency across regions<br \/>\n\tCo-ordinate and maintain the individual portfolio, liaising with the Middle East and European finance teams<br \/>\n\tCommunicate with clients as necessary to ensure accuracy of information.<br \/>\n\tRespond to client queries regarding eligibility and billing and liaise with Sales and Client Management Team as appropriate.<br \/>\n\tProvide reports on invoicing, commissions, credit control to management as required.<br \/>\n\tFollow up and report on outstanding premium payments in line with credit control procedures, liaising with Client Manager, Credit Controller and Legal Services as necessary.<br \/>\n\tEnsure accurate and timely settlement of commission due.<br \/>\n\tMaintain Africa market specific requirements ensuring they are adhered to.<br \/>\n\tIdentify potential improvements and make recommendations to Team Leader.<br \/>\n\tMaintain accurate files for each client in respect of related products, coverage and contacts.<\/p>\n<p>Experience &amp; Competencies<\/p>\n<p>\tMinimum Bachelor&#8217;s degree or Diploma<br \/>\n\tHigh proficiency in MS office, excel in particular<br \/>\n\tUnderstanding of regulatory requirements and its practical application<br \/>\n\tGreat rapport building and communication skills<br \/>\n\tStrong problem solving, leadership skills, analytical and decision-making skills<br \/>\n\tMinimum of 3 years\u2019 experience of the insurance market<br \/>\n\t1-2 years Billing experience is desired<br \/>\n\tAbility to organise, prioritise and manage workflow to meet individual and team production standards<br \/>\n\tAttention to detail, with high level of accuracy<br \/>\n\tAbility to work under pressure\/own initiative<br \/>\n\tGood analytical skills<br \/>\n\tExcellent numeric skills<br \/>\n\tCustomer focused with developed problem-solving abilities and a proactive approach to\u00a0proposing\/implementing\u00a0process improvements<\/p>\n<p>Apply Through:<\/p>\n<p>cigna.wd5.myworkdayjobs.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/cigna.wd5.myworkdayjobs.com","_company_name":"Cigna","_company_website":"https:\/\/www.cignahealthbenefits.com","_company_tagline":"Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head... read morequartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees\u2019 health, well-being and security, with a strong focus on wellness.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[704,693,720,719,708,700],"job-types":[687],"class_list":{"0":"post-94139","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94139"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94139"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94139"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}