ABOUT THE OPPORTUNITY & RESPONSIBILITIES<\/p>\n
This role serves as the right hand to the COO, ensuring execution discipline, clarity of communication, and operational follow-through across a fast-scaling organization.<\/p>\n
The Chief of Staff & Executive Assistant combines high-level coordination, strong communication, and hands-on execution to keep priorities moving, unblock teams, and ensure the COO\u2019s strategy translates into measurable results across operations, risk, and scale-up initiatives.\u00a0This role is open to candidates based in Ethiopia, Rwanda, Kenya, or South Sudan.<\/p>\n
\u00a0Executive Support & Coordination (40%)<\/p>\n
\tManage the COO\u2019s calendar, priorities, and travel to ensure focus on highest-impact work
\n\tOrganize Office of COO Leaders meetings, as well as other key meetings\/forums\u00a0
\n\tPrepare briefing notes, talking points, and decision memos for internal and external engagements
\n\tCoordinate Office of COO board reports\u00a0\u00a0
\n\tTrack action items from leadership meetings and ensure timely follow-through
\n\tRepresent the COO in meetings where appropriate and ensure clear communication back to teams
\n\tCoordinate Board and executive-level materials in collaboration with leadership<\/p>\n
Communications & Alignment (25%)<\/p>\n
\tDraft and refine high-quality internal and external communications (presentations, updates, reports)
\n\tTranslate strategy into clear, actionable messaging for teams across countries
\n\tDrive alignment across departments by ensuring consistent messaging and priorities
\n\tFacilitate workshops, leadership meetings, and cross-functional planning sessions<\/p>\n
Special Projects & Process Improvement (20%)<\/p>\n
\tLead and support priority projects under the COO, including scale-up initiatives and new country readiness
\n\tConduct rapid process reviews across operations (e.g., client journey, procurement, approvals) and recommend improvements
\n\tCoordinate and manage consultants supporting operational transformation initiatives
\n\tTrack delivery against key operational KPIs and escalate risks or delays<\/p>\n
Operations, Risk, Systems &\u00a0 Performance Support (15%)<\/p>\n
\tSupport the COO in strengthening enterprise risk management, including risk tracking and mitigation follow-up
\n\tCoordinate initiatives related to security, safeguarding, legal\/contracting, and operational standards
\n\tSupport digital transformation efforts by improving visibility, dashboards, and reporting systems
\n\tEnsure operational policies and standards are documented, communicated, and implemented consistently
\n\tSupport COO in corporate performance<\/p>\n
Requirements<\/p>\n
WHO WE ARE LOOKING FOR<\/p>\n
Inkomoko has found that our happiest and most effective colleagues are proactive, resourceful, self-motivated, trustworthy, and accountable. They are go-getters with a can-do attitude, who support their teammates with sincerity. No task is too small and above all, they are humble and willing to give and receive feedback.<\/p>\n
This role requires someone who is highly organized, detail-oriented, and execution-focused, while able to operate at a strategic level when needed.<\/p>\n
Core Capabilities<\/p>\n
\tStrong system, process experience\u00a0
\n\tStrong facilitation skills both in person and use of virtual facilitation tools
\n\tExceptional report writing experience\u00a0
\n\tExceptional communicator: Clear, concise writer and confident facilitator across all levels
\n\tExecution-focused: Strong ability to track details, manage follow-through, and deliver results
\n\tHighly organized: Able to manage multiple priorities with precision and discipline
\n\tProblem solver: Quickly identifies issues and drives practical solutions
\n\tTrusted partner: Exercises sound judgment, discretion, and integrity
\n\tAdaptable and resilient: Thrives in a fast-paced, high-growth environment.<\/p>\n
Additional qualifications<\/p>\n
\t5 – 8+ years of experience in operations, consulting, program management, or executive support roles
\n\tPrior experience supporting a senior executive (COO, CEO, or similar) strongly preferred
\n\tExperience in high-growth, mission-driven or startup environments is an advantage
\n\tStrong proficiency in productivity tools, data systems, and presentation platforms
\n\tBachelor\u2019s degree required; Master\u2019s degree is an advantage.<\/p>\n
go to method of application \u00bb<\/p>\n
Use the link(s) below to apply on company website. \u00a0<\/p>\n
Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Inkomoko","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Inkomoko\u2019s vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems. Founded in 2012, Inkomoko has provided business advi... read moresory and access to finance for thousands of entrepreneurs across East Africa. As the largest investor in refugee businesses, we have disbursed more than $6M in capital to more than 3000 clients. This affordable finance for Inkomoko entrepreneurs helps them grow their businesses, create jobs, and improve their livelihoods. As we look forward, Inkomoko is developing new ways to engage communities to thrive. Creating meaningful market linkages, expanding to secondary cities, and advocating for economic inclusion, Inkomoko has added these community-based approaches to our enterprise development work. By 2030, Inkomoko will be in 8 countries, serving more than half a million small businesses, creating a positive impact for more than 7 million people across the Continent.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[759,693,703],"job-types":[687],"class_list":{"0":"post-94174","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94174"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94174"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94174"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}