{"id":94182,"date":"2026-04-13T08:02:14","date_gmt":"2026-04-13T08:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/senior-operations-manager\/"},"modified":"2026-04-13T08:02:35","modified_gmt":"2026-04-13T08:02:35","slug":"senior-operations-manager","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/senior-operations-manager\/","title":{"rendered":"Senior Operations Manager"},"content":{"rendered":"<p>Key Responsibilities<\/p>\n<p>Strategic Operations Leadership<\/p>\n<p>\tTranslate organizational strategy into effective operational plans and systems<br \/>\n\tLead the development and continuous improvement of operational processes to enhance efficiency and impact<br \/>\n\tMonitor and report on operational performance against set goals and KPIs<br \/>\n\tEnsure implementation of audit recommendations and continuous operational improvements<\/p>\n<p>Procurement, ICT and Operations Oversight:<\/p>\n<p>\tProvide strategic oversight of procurement, ICT, logistics, fleet, security, and administration functions<br \/>\n\tEnsure procurement processes are compliant, transparent, and deliver value for money<br \/>\n\tOversee supply chain management including sourcing, inventory, asset management, and distribution<br \/>\n\tStrengthen ICT systems, ensuring reliability, data integrity, and user support<br \/>\n\tMaintain and optimize ERP systems to meet organizational and user needs<br \/>\n\tOversee logistics operations including fleet management, security coordination, and facility operations<\/p>\n<p>Asset and administrative oversight:<\/p>\n<p>\tEnsure efficient utilization and safeguarding of organizational assets and resources in their department<br \/>\n\tOversee facilities management to maintain safe, functional, and compliant work environments<br \/>\n\tDrive cost-efficiency and accountability in resource allocation and utilization<br \/>\n\tEnsure adherence to organizational policies, procedures, and regulatory requirements<\/p>\n<p>Risk mitigation and controls:<\/p>\n<p>\tStrengthen internal controls and ensure compliance with legal, regulatory, and organizational policies<br \/>\n\tLead risk identification, mitigation, and monitoring in their department<br \/>\n\tPromote environmental sustainability initiatives, including Green Office practices<br \/>\n\tEnsure workplace safety standards are upheld, fostering a safe and compliant work environment<\/p>\n<p>Leadership and People Management:<\/p>\n<p>\tProvide leadership, coaching, and performance management for the Operations team<br \/>\n\tBuild a high-performing, accountable, and collaborative team culture<br \/>\n\tIdentify capacity gaps and support staff development and training initiatives<br \/>\n\tWork closely with People &amp; Culture to address staff engagement and performance issues<\/p>\n<p>Process Improvement:<\/p>\n<p>\tIdentify inefficiencies and implement process improvements across departments<br \/>\n\tIntroduce systems, tools, and technologies that enhance productivity and service delivery<br \/>\n\tChampion innovation and continuous improvement within the operations function<\/p>\n<p>Education and Experience Profile<\/p>\n<p>\tBachelor\u2019s degree in Business Administration, Finance, Supply Chain, ICT, or a related field (Master\u2019s degree preferred)<br \/>\n\tMinimum of 10 years\u2019 experience in operations management, preferably in an NGO or development context<br \/>\n\tProfessional certification (e.g., ICPAK, ACCA, Procurement\/Supply Chain, ICT certifications) is an added advantage<br \/>\n\tStrong understanding of procurement systems, ICT infrastructure, and operational compliance<br \/>\n\tExperience managing ERP systems (e.g., Microsoft Dynamics Business Central is an advantage)<br \/>\n\tProven experience in managing multi-functional teams and complex operations<\/p>\n<p>Apply Through:<\/p>\n<p>lwala.org<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/lwala.org","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[728,693,702,698,1301,703],"job-types":[687],"class_list":{"0":"post-94182","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94182"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94182"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94182"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}