Principle Accountabilities<\/p>\n
Analytics & Reporting<\/p>\n
\tDesign, develop, and maintain dashboards, scorecards, and performance reports for business units across the group.
\n\tAutomate recurring reports to improve efficiency and reduce manual processing effort.
\n\tPresent complex analytical findings in clear, accessible formats for both technical and non-technical stakeholders.<\/p>\n
Performance Monitoring<\/p>\n
\tTrack and analyse performance across frontline functions, and back-office functions.
\n\tMonitor branch performance, digital channel efficiency, and product profitability to surface opportunities and risks.
\n\tSupport the Head of Data and Analytics in maintaining enterprise-wide balanced scorecards.
\n\tContribute to workforce optimisation and cost efficiency analysis to inform strategic planning.<\/p>\n
Advanced Analytics & Predictive Modelling<\/p>\n
\tBuild and validate predictive models to forecast customer behaviour, credit risk, and product demand.
\n\tApply machine learning and statistical techniques to improve loan underwriting, fraud detection, and customer churn prediction.
\n\tConduct profitability and segmentation analyses to identify high-margin products, services, and customer groups.
\n\tSupport the ongoing development and refinement of AI\/ML models for credit scoring and anti-money laundering (AML).<\/p>\n
Customer Insights & Personalisation<\/p>\n
\tAnalyse customer transaction data, spending patterns, and lifestyle trends to generate actionable insights.
\n\tIdentify high-value customer segments to support targeted marketing campaigns and product strategies.
\n\tPartner with business and product teams to enhance cross-selling and upselling strategies through data-driven recommendations.<\/p>\n
Data Governance & Quality<\/p>\n
\tEnsure all data used for analytics and reporting meets governance, accuracy, and completeness standards.
\n\tImplement and uphold data quality controls, escalating issues to the Head of Data and Analytics for resolution.
\n\tAdhere to applicable regulatory and compliance standards (e.g., GDPR, CCPA, local banking regulations) in all analytics activities.<\/p>\n
Cross-Functional Collaboration & Stakeholder Engagement<\/p>\n
\tWork closely with business units frontline functions and enabling functions to identify data needs and deliver tailored analytical solutions.
\n\tPresent insights and recommendations to senior management in a structured, decision-ready format.
\n\tEngage with external vendors and data partners as directed by the Head of Data and Analytics.<\/p>\n
Team Leadership & Capability Development<\/p>\n
\tSupervise and mentor analysts within the team, fostering a culture of accountability, learning, and high performance.
\n\tAssign, review, and quality-check analytical outputs to ensure accuracy and alignment with business priorities.
\n\tSupport onboarding and skills development of junior team members.<\/p>\n
Principal Outputs for this Role<\/p>\n
\tAccurate, timely dashboards and performance reports delivered to business stakeholders on schedule.
\n\tValidated predictive models supporting lending decisions, fraud detection, customer retention, and risk management.
\n\tCustomer segmentation and behavioural analyses informing marketing and product strategy.
\n\tStandardised KPIs and metrics enabling consistent performance tracking across the Group.
\n\tData quality and governance compliance records maintained to required standards.<\/p>\n
Key Competencies and Skills<\/p>\n
Technical Competencies<\/p>\n
\tProficiency in BI and data visualisation tools such as Power BI or Tableau.
\n\tStrong command of SQL for data extraction, manipulation, and analysis.
\n\tProficiency in Python and\/or R for statistical analysis and machine learning.
\n\tExperience with cloud-based data platforms (AWS, Azure, or Google Cloud).
\n\tFamiliarity with big data frameworks (Apache Spark, Kafka, or Hadoop) is an advantage.
\n\tAbility to design self-service analytics solutions and interactive, executive-facing dashboards.
\n\tKnowledge of KPI tracking methodologies, reporting automation, and visualisation best practices.<\/p>\n
General Competencies<\/p>\n
\tAnalytical Thinking: Ability to break down complex datasets and derive clear, actionable conclusions.
\n\tAttention to Detail: High standards for data accuracy, consistency, and reporting integrity.
\n\tCommunication & Influence: Skilled at presenting complex findings to non-technical audiences in plain, persuasive language.
\n\tCollaboration: Comfortable engaging across teams and business units to gather requirements and deliver solutions.
\n\tCommercial Awareness: Strong understanding of banking products, customer behaviour, and business performance drivers.
\n\tAdaptability: Able to manage multiple priorities and respond effectively to shifting business needs and technologies.
\n\tIntegrity & Compliance: Committed to data ethics, customer privacy, and adherence to regulatory standards.<\/p>\n
Minimum Qualifications, Knowledge and Experience<\/p>\n
\tBachelor’s degree in Data Science, Actuarial, Statistics, Mathematics, Computer Science, Business Analytics, or a related field (required).<\/p>\n
Experience.<\/p>\n
\t5\u20137 years of progressive experience in data analytics, business intelligence, or a closely related field.
\n\tDemonstrated experience delivering dashboards, automated reports, and predictive models in a commercial setting.
\n\tSolid understanding of data governance, data warehousing, and regulatory compliance in the financial sector.<\/p>\n
Apply Through:<\/p>\n
www.hfgroup.co.ke<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/www.hfgroup.co.ke","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[749,693,720,719,700],"job-types":[687],"class_list":{"0":"post-94208","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94208"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94208"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94208"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}