{"id":94287,"date":"2026-04-14T08:02:14","date_gmt":"2026-04-14T08:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/project-county-assistant-support-officer-23-positions-project-county-support-officer-47-positions\/"},"modified":"2026-04-14T08:02:25","modified_gmt":"2026-04-14T08:02:25","slug":"project-county-assistant-support-officer-23-positions-project-county-support-officer-47-positions","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/project-county-assistant-support-officer-23-positions-project-county-support-officer-47-positions\/","title":{"rendered":"Project County Assistant Support Officer &#8211; 23 Positions \n\n\n            \n\n            \n            Project County Support Officer &#8211; 47 Positions"},"content":{"rendered":"<p>Requirements<\/p>\n<p>\tA successful candidate will need to possess strong communication, organizational, and project management skills including technical assistance. She\/he must exhibit a passion for results, a commitment to excellence, and the capacity to facilitate multi-stakeholder and strategic discussions<\/p>\n<p>For appointment to this position, a candidate must have: &#8211;<\/p>\n<p>\tShould possess a diploma in any of the following disciplines: Information Communication Technology, Health Records and Information Management, Health Informatics, Health Information Systems or equivalent qualifications from a recognized institution with 3-5 years of relevant working experience;<br \/>\n\tMembership to the relevant professional body is an added advantage;<br \/>\n\tCore competencies include excellent skills in planning, organizational, leadership, interpersonal, communication, negotiation and stakeholder engagement skills and<br \/>\n\tExperience working with health information systems or facility-level digital systems is an added advantage.<\/p>\n<p>Key Responsibilities<\/p>\n<p>\tThis position is responsible for ensuring the reliable, secure, and efficient operation of all IT and HMIS systems, including implementation, maintenance, and user support by performing the following tasks:<br \/>\n\tAssist on day-to-day technical and operational support to health care workers in health facilities for DHA digital health systems. (Provider portal and HMIS).<br \/>\n\tUndertaking SHA registration and related workflows.<br \/>\n\tSupporting the preparation of review meetings with the CHRIO and ICT Officers;<br \/>\n\tConduct user on job training, mentorships, and refresher sessions for health workers at facility level.<br \/>\n\tDeliver training and user support sessions for hospital staff and relevant stakeholders on HMIS systems and applications.<br \/>\n\tAssist the county support officer in conducting supportive supervision of the health facilities.<br \/>\n\tMaintaining data quality, system adoption, and appropriate use of digital health systems.<br \/>\n\tLiaise with Sub-County Health Information Officers and ICT on digital health system issues;<br \/>\n\tMonitor system usage and prepare routine support and activity reports.<br \/>\n\tEscalate complex system issues to the county support officer, central technical teams and follow up on resolution.<br \/>\n\tCollaborate with the staff to ensure proper integration of software applications with existing hospital systems as required.<br \/>\n\tConducting frequent systems surveillance and software systems to detect potential security vulnerabilities and take appropriate actions to mitigate identified risks.<br \/>\n\tCreating and maintaining documentation, solutions and processes for the knowledge base.<br \/>\n\tPreparing regular and ad hoc reports on technical support activities, issues resolved, incidents trends and providing insights to management for decision making and<br \/>\n\tAny other duties that may be assigned from time to time<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply Through:<\/p>\n<p>dha.go.ke<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/dha.go.ke","_company_name":"Digital Health Agency (DHA)","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comp... read morerehensive digital health ecosystem across Kenya. We establish registries, create single sources of truth for clients, health facilities, healthcare providers, health products and technologies, and ensure health data portability while facilitating collection and analysis of data to inform policy and research in the health sector.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[711,708,700,703],"job-types":[689],"class_list":{"0":"post-94287","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94287"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94287"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94287"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}