Job Description<\/p>\n
\tPrepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required\u00a0
\n\tCoordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
\n\tConduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
\n\tProvide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
\n\tAssist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and business activities
\n\tOrganise skill training for housekeeping team members in conjunction with the People and Culture
\n\tImplement strategies to increase the productivity and morale within the department in conjunction with the head of department
\n\tCommunicate with all departments in the property to ensure a smooth flow of work
\n\tPrepare accurate reports as required by the head of department
\n\tConduct room inspections and regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained as per set standards
\n\tAssist in controlling of all housekeeping inventory, including chemicals, linen and supplies
\n\tReact professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Head of Department is informed
\n\tRecommend strategies to improve Guest comfort \/ experience
\n\tDaily check and maintain team members grooming standards\u00a0
\n\tLiaise closely with Front Office and Engineering\u00a0departments to ensure a quick change over of rooms
\n\tParticipate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
\n\tConducts timely performance development reviews for housekeeping team members\u00a0
\n\tAssist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
\n\tBe trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure\u00a0
\n\tEnsure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
\n\tEnsure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required<\/p>\n
Qualifications<\/p>\n
\tDiploma in Housekeeping Operations\/ Hotel Management or related field
\n\tProven experience as a Housekeeping Supervisor or similar role in a 5-star\u00a0hotel
\n\tExcellent knowledge of cleaning and sanitation products, techniques, and methods
\n\tStrong organizational and time-management skills
\n\tAbility to prioritize tasks and delegate effectively
\n\tExceptional communication and interpersonal skills
\n\tAttention to detail and problem-solving abilities
\n\tAvailability to work shifts, including weekends and holidays, as needed<\/p>\n
go to method of application \u00bb<\/p>\n
Use the link(s) below to apply on company website. \u00a0<\/p>\n
Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Accor","_company_website":"https:\/\/careers.accor.com\/global\/en","_company_tagline":"We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. Were so much more than h... read moreotels were creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[708,695],"job-types":[687],"class_list":{"0":"post-94621","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94621"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94621"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94621"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}