{"id":94629,"date":"2026-04-18T06:02:14","date_gmt":"2026-04-18T06:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/software-engineer-customer-operations-associate\/"},"modified":"2026-04-18T06:02:18","modified_gmt":"2026-04-18T06:02:18","slug":"software-engineer-customer-operations-associate","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/software-engineer-customer-operations-associate\/","title":{"rendered":"Software Engineer \n\n\n            \n\n            \n            Customer Operations Associate"},"content":{"rendered":"<p>About the Role:<\/p>\n<p>\tThe Software Engineer will play a critical role in helping our build our technological future as we strive to improve internal processes and better serve our customers and partners.<br \/>\n\tThe role sits within our \u201cService Center\u201d team, supporting the operations and growth of multiple country offices.<br \/>\n\tThe Software Engineer will work with the leadership across technology, insurance operations, Customer operations, partnerships management, and business development to gather requirements, implement solutions, communicate project statuses and make proposals.<\/p>\n<p>Key Roles &amp; Responsibilities:<\/p>\n<p>\tDesign, develop, document, and implement solutions to users\u2019 needs and requirements.<br \/>\n\tMaintain and manage existing source code and systems.<br \/>\n\tDevelop unit and integration tests.<br \/>\n\tProactively search for and fix bugs.<br \/>\n\tDesign and develop logical and physical data models that meet application requirements.<br \/>\n\tDeploying software tools, processes, and metrics.<br \/>\n\tProviding technological support to the rest of the team.<br \/>\n\tTraining users on the use of systems.<br \/>\n\tCreate technical documentation for internal and external use.<br \/>\n\tInvestigating and using new technologies where relevant.<\/p>\n<p>Key Qualifications &amp; Your Profile:<\/p>\n<p>\tLive Turaco\u2019s values \u2013 pushing boundaries, working with excellence, and profound respect for the individual.<br \/>\n\tHands-on programming experience developing in Java (Spring Boot) and\/or Javascript (ReactJS, Vue, or AngularJS).<br \/>\n\tUnderstanding of SQL and practical experience with any database system.<br \/>\n\tExperience working in a professional software engineering team.<br \/>\n\tStart-up experience is highly desired.<br \/>\n\tOutstanding communication and interpersonal skills, with both internal and external stakeholders.<br \/>\n\tA willingness to roll up one\u2019s sleeves and dig into details to solve problems and tackle hands-on work.<br \/>\n\tIntensely detailed oriented and data driven.<br \/>\n\tHumble, collaborative team player.<br \/>\n\tAbility to navigate ambiguity, juggle multiple complex tasks, think independently, demonstrate sound judgment, and problem solve.<br \/>\n\tBachelor\/Undergraduate degree in Computer Science or Software Engineering or related fields with Excellent grades is a plus.<br \/>\n\tPractical Engineering skills gained through self teaching, work experience, freelancing and or tech Bootcamps and training programs.<br \/>\n\tStrong knowledge of algorithms and data structures.<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Use the link(s) below to apply on company website. \u00a0<\/p>\n<p>Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Turaco","_company_website":"http:\/\/www.turaco.insure","_company_tagline":"Turaco is a micro-insurtech company changing healthcare financing in emerging markets. We provide simple, affordable health and life insurance to low-income earners, distributing our products through partnerships with leading businesses in Kenya and Uganda. Our mission is to act as a safety net, ... read morefreeing people from the fear of health-related financial shocks.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[693,700],"job-types":[687],"class_list":{"0":"post-94629","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94629"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94629"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94629"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}