{"id":94736,"date":"2026-04-21T10:02:22","date_gmt":"2026-04-21T10:02:22","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/officer-merchant-underwriter\/"},"modified":"2026-04-21T10:02:45","modified_gmt":"2026-04-21T10:02:45","slug":"officer-merchant-underwriter","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/officer-merchant-underwriter\/","title":{"rendered":"Officer, Merchant Underwriter"},"content":{"rendered":"<p>RESPONSIBILITIES<\/p>\n<p>Merchant Risk Assessment &amp; Onboarding<\/p>\n<p>\tConduct thorough KYC\/KYB checks (CR12, KRA PIN, Director IDs).<br \/>\n\tAnalyze financial statements and bank records to determine financial viability.<br \/>\n\tPerform targeted digital audits or site visits for high-risk merchants or those with historical chargeback ratios exceeding 1%.<br \/>\n\tReview and assign accurate Merchant Category Codes (MCC) based on risk profiles.<br \/>\n\tCoordinate with Risk and Compliance departments to ensure all anti-money laundering (AML) and fraud checks are cleared.<\/p>\n<p>Decision Making &amp; Risk Mitigation<\/p>\n<p>\tApprove, decline, or recommend conditional approvals for merchant accounts.<br \/>\n\tEstablish transaction limits, settlement cycles, and rolling reserves.<br \/>\n\tNegotiate risk terms with Sales teams without compromising bank security.<\/p>\n<p>Compliance &amp; Regulatory Oversight<\/p>\n<p>\tScreen applicants against AML\/CFT sanctions lists (FRC, OFAC, UN) and MATCH \/ VMSS.<br \/>\n\tEnsure merchant compliance with PCI DSS data security standards.<br \/>\n\tMaintain detailed audit trails for every underwriting decision.<\/p>\n<p>\u00a0Portfolio Monitoring &amp; Reporting<\/p>\n<p>\tMonitor for &#8220;Transaction Laundering&#8221; and suspicious volume spikes.<br \/>\n\tInvestigate accounts with high chargeback ratios and initiate terminations if needed.<br \/>\n\tEscalate high-risk trends to the Manager, Card Operations, Manager, Specialist Merchant Sales and Head Card, Payments<br \/>\n\tMonitor dormant Terminals and recommend actions to various sales teams and Merchant analysts<\/p>\n<p>KEY RELATIONSHIP<\/p>\n<p>\tInternal: Card Operations Team, Merchant Acquiring team, E-commerce team, Sales, Fraud Investigation Unit, Finance, Legal, and IT.<br \/>\n\tExternal: Central Bank of Kenya (CBK), FRC, Card Schemes (Visa, MasterCard, CUP, Payment Processors, Merchants (as needed) Payment Processors, Merchants (as needed), and Merchants<\/p>\n<p>Requirements<br \/>\nQUALIFICATIONS AND EXPERIENCE<\/p>\n<p>\tBachelor\u2019s degree in Finance, Economics, Business, Law, or a related field.<br \/>\n\tMinimum 2-3 years\u2019 experience in risk management or merchant underwriting.<br \/>\n\tDeep knowledge of Kenyan regulatory frameworks (POCAMLA, CBK Guidelines).<\/p>\n<p>SKILLS AND COMPETENCIES<\/p>\n<p>\tStrong analytical and investigative skills.<br \/>\n\tHigh attention to detail and accuracy.<br \/>\n\tProficiency in risk-scoring models and data analysis tools.<br \/>\n\tAbility to work independently and meet tight onboarding deadlines.<br \/>\n\tStrong communication and interpersonal skills.<\/p>\n<p>Apply Through:<\/p>\n<p>jobs.stratostaff.co.ke<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.stratostaff.co.ke","_company_name":"Stratostaff","_company_website":"http:\/\/www.stratostaff.co.ke","_company_tagline":"At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[716,693,734],"job-types":[687],"class_list":{"0":"post-94736","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94736"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94736"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94736"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}