Rationale\/Objective for Position<\/p>\n
\tThe Head of ICT is responsible for coordinating and enabling ICT services across MSF Ubuntu, including field operations and head\u2011quarter support, ensuring that ICT effectively supports medical humanitarian action through interdependent collaboration with supporting and partner entities.
\n\tThe role operates in\u00a0close collaboration and interdependence\u00a0with MSF OCB, MSF Eastern Africa, and MSF Southern Africa, leveraging existing MSF ICT systems, standards, and expertise. It focuses on\u00a0coordination, alignment, and operational coherence, rather than creating standalone Ubuntu\u2011specific ICT structures.
\n\tAt the same time, the position contributes to the\u00a0co\u2011development of innovative, locally rooted ICT practices, models, and areas of expertise\u00a0that are not yet established within the MSF movement, ensuring that these can be\u00a0documented, shared, and scaled beyond Ubuntu\u00a0where relevant.<\/p>\n
Tasks & Responsibilities<\/p>\n
\tAs part of the\u202fLogistics & Supply Department, the\u00a0head of\u00a0ICT contributes to the broader\u00a0logistics\u00a0objective\u00a0of enabling safe, reliable, and efficient operations.\u00a0The role ensures that ICT solutions support\u00a0logistics, medical, operations, HR, finance, security, communications, and data needs in Ubuntu missions, while avoiding duplication and parallel systems.\u00a0\u00a0
\n\tThe role also contributes to exploring and piloting\u202fcontext\u00a0driven,\u00a0community\u00a0aware ICT solutions, ensuring that locally rooted innovations are assessed and shared with MSF partners when relevant\u00a0and\u00a0feasible.\u00a0\u00a0<\/p>\n
The Head of\u00a0ICT:<\/p>\n
\tsupport for\u00a0Ubuntu missions and\u00a0HQ\u00a0functions in collaboration with OCB, MSF Eastern Africa (EnA), and MSF Southern Africa SnA), in line with agreed partnership arrangements.\u00a0
\n\tAct as the primary ICT focal point for Ubuntu, coordinating and channeling all ICT-related requests.\u00a0
\n\tEnsure ICT services are operational, context\u2011adapted, and aligned with MSF standards.\u00a0
\n\tEnsure all Ubuntu\u00a0ICT Staffs are\u00a0continuously trained, supported, and developed to\u00a0maintain\u00a0high performance and organizational capability.<\/p>\n
Interdependent Partnership and Co\u2011Creation\u00a0<\/p>\n
\tWork in close partnership with\u00a0EnA,\u00a0SnA\u00a0and\u00a0OCB ICT as technical authority.
\n\tEnsure Ubuntu operational needs are represented in joint ICT planning and\u00a0represent\u00a0Ubuntu in\u00a0coordination forums.
\n\tEnsure that Ubuntu led ICT innovations and lessons learned are shared, discussed, and\u00a0co-owned\u00a0with\u00a0partners, with the aim of strengthening collective MSF capacity rather than creating Ubuntu specific solutions.\u00a0
\n\tWorks closely with\u00a0OCB\u00a0ICT leadership to contribute to ongoing Field ICT training activities, ensuring content is relevant, up-to-date, and aligned with operational needs\u00a0and with\u00a0SPARC ambitions of Interoperability and mutualization.\u00a0<\/p>\n
Innovation, Local Anchoring and Added Value to the Movement\u00a0<\/p>\n
\tIdentify\u00a0opportunities where Ubuntu operations could\u00a0benefit\u00a0from\u202finnovative ICT.
\n\tEngage, where relevant, with communities, local actors, and partners to ensure ICT solutions are\u00a0appropriate, accessible, and supportive of community leadership.\u00a0
\n\tPilot and document ICT practices or models that respond to operational gaps not currently addressed within the MSF movement.\u00a0
\n\tShare lessons learned and successful approaches with OCB and other MSF entities to inform potential\u00a0movement wide\u00a0adoption.\u00a0<\/p>\n
Operational ICT Support and Quality\u00a0<\/p>\n
\tEnsure availability and reliability of ICT services supporting field operations (connectivity, communications, user support) are delivered as agreed with the partners.
\n\tCoordinate ICT support through OCB and\u00a0EnA\u00a0and\u00a0SnA.\u00a0
\n\tPromote maintainable, scalable, and secure ICT solutions.\u00a0
\n\tEnsure all ICT services or assets deployed in MSF Ubuntu are documented and that the documentation is maintained\u00a0up to date.\u00a0<\/p>\n
Security, Data Protection and Risk Management\u00a0<\/p>\n
\tEnsure\u00a0ICT\u00a0practices and usage of digital tools\u00a0comply with\u00a0MSF Ubuntu and MSF-wide policies\u00a0on data protection, security, and access.\u00a0
\n\tSupport missions in\u00a0identifying\u00a0and mitigating ICT\u2011related risks.\u00a0
\n\tPromote responsible and proportionate use of digital tools and data.\u00a0
\n\tRaise\u00a0users\u2019\u00a0awareness about cybersecurity\u00a0concerns in general and specific MSF Cyber exposure.\u00a0<\/p>\n
Planning, Reporting and Learning\u00a0<\/p>\n
\tContribute ICT inputs to Ubuntu operational planning, reporting, and risk analysis.\u00a0
\n\tMonitor recurring ICT issues and system performance across missions.\u00a0
\n\tDocument lessons learned and\u00a0contribute\u00a0to shared MSF learning initiatives.\u00a0
\n\tContribute to the documentation and dissemination of Ubuntu developed ICT practices or\u00a0expertise, ensuring transparency, learning, and potential reuse by other MSF entities.\u00a0<\/p>\n
Capacity Building and Change Support\u00a0<\/p>\n
\tSupport onboarding and capacity building of mission\u2011level ICT focal points.\u00a0
\n\tFacilitate adoption of shared MSF ICT tools and systems in Ubuntu missions.\u00a0
\n\tAct as a change enabler, supporting teams during system transitions.<\/p>\n
Decision\u2011Making Authority\u00a0<\/p>\n
\tTake operational coordination decisions within agreed MSF ICT frameworks.
\n\tPropose\u00a0adaptations or exceptions based on field realities.\u00a0
\n\tEscalates high\u2011risk or non\u2011standard decisions through the Logistics & Supply Director and OCB ICT.\u00a0\u00a0<\/p>\n
Organisational Positioning\u00a0<\/p>\n
\tThis position is a coordination and enabling role, embedded within the Logistics & Supply Department, contributing to Ubuntu\u2019s commitment to:\u00a0
\n\tInterdependence\u00a0within the MSF movement\u00a0
\n\tOperational\u00a0quality and safety\u00a0
\n\tAvoidance\u00a0of parallel systems\u00a0
\n\tEffective\u00a0support to medical humanitarian action\u00a0
\n\tThis\u00a0position also contributes to Ubuntu\u2019s ambition to\u202fdevelop new, locally grounded ICT\u00a0expertise\u00a0in partnership with others, creating added value for the MSF\u00a0movement as a whole.\u00a0<\/p>\n
Qualifications<\/p>\n
Education<\/p>\n
\tHigher degree \/ Bachelor\u2019s \/\u00a0Masters\u00a0in ICT, computer science, or a related\u00a0field.
\n\tFluency in written and spoken English; French is an asset\u00a0<\/p>\n
Experience<\/p>\n
\tMinimum 7\u201310 years of professional experience in ICT, including:\u00a0
\n\tICT operations in complex or low resource environments\u00a0
\n\tCoordination across multiple stakeholders or entities\u00a0
\n\tSupport to field or operational teams\u00a0<\/p>\n
Competencies<\/p>\n
Technical\u00a0Knowledge\u00a0<\/p>\n
\tBroad understanding of:\u00a0
\n\tICT infrastructure and connectivity\u00a0
\n\tUser support and service delivery\u00a0
\n\tData protection and information security principles\u00a0
\n\tICT governance and\u00a0standardization\u00a0
\n\tPractical, humble, field-oriented, flexible \u2014 aligned with Ubuntu\u2019s values\u00a0<\/p>\n
Behavioral\/General\u00a0\u00a0<\/p>\n
\tStrong commitment to MSF values and Ubuntu principles\u00a0
\n\tCross cultural awareness and security consciousness\u00a0
\n\tStrategic vision, problem solving, and systems thinking\u00a0
\n\tAbility to\u00a0operate\u00a0in interdependent and evolving\u00a0organisational\u00a0settings\u00a0
\n\tResults oriented with strong planning and\u00a0organisational\u00a0skills\u00a0
\n\tInitiative and openness to innovation, balanced with quality and risk awareness\u00a0
\n\tStrong collaboration and partnership mindset\u00a0
\n\tAbility to engage respectfully with communities, local actors, and\u00a0non-traditional\u00a0partners\u00a0<\/p>\n
Conditions and Benefits:<\/p>\n
\tJob Location: MSF Eastern Africa office in Nairobi (Kenya), or Johannesburg (South Africa).
\n\tContract: 3 years (renewable), Full-time contract.
\n\tStart date: As Soon As Possible.
\n\tAnnual Salary and other benefits: In line with MSF reward policy, Subjected to local conditions.<\/p>\n
go to method of application \u00bb<\/p>\n
Use the link(s) below to apply on company website. \u00a0<\/p>\n
Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Medecins Sans Frontieres (MSF)","_company_website":"http:\/\/www.msf.org\/en\/","_company_tagline":"M\u00e9decins sans fronti\u00e8res (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases. It was founded in Fra... read morence in response to the Biafran War. The organization is known in most of the world by its localized name or simply as MSF; in Canada and the United States the name Doctors Without Borders is commonly used. In 2015 over 30,000, mostly local, doctors, nurses and other medical professionals, logistical experts, water and sanitation engineers and administrators provided medical aid in over 70 countries. These doctors and nurses decided to volunteer their time to solve issues of world health. Private donors provide about 90% of the organization's funding, while corporate donations provide the rest, giving MSF an annual budget of approximately US$750 million.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[787,693,708,700,702],"job-types":[875],"class_list":{"0":"post-94747","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-contract-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94747"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94747"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94747"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}