{"id":94964,"date":"2026-04-24T08:02:14","date_gmt":"2026-04-24T08:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/credit-management-trainer\/"},"modified":"2026-04-24T08:02:41","modified_gmt":"2026-04-24T08:02:41","slug":"credit-management-trainer","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/credit-management-trainer\/","title":{"rendered":"Credit Management Trainer"},"content":{"rendered":"<p>Key Responsibilities:<\/p>\n<p>\tDesign and deliver high-impact training programs for collectors<br \/>\n\tBuild skills in negotiation, customer engagement, and ethical debt recovery<br \/>\n\tCoach and mentor team leaders and agents on call quality and conversion<br \/>\n\tDevelop training modules on call handling, objection management, and debtor segmentation<br \/>\n\tEnsure compliance with legal and regulatory frameworks<br \/>\n\tPromote integrity, professionalism, and customer-centric collections<br \/>\n\tAnalyze performance data to improve training content<br \/>\n\tIntroduce best practices and innovation in collections strategy<br \/>\n\tSupport onboarding and continuous development programs<br \/>\n\tAlign training with business goals and portfolio performance<\/p>\n<p>What They Are Looking For:<\/p>\n<p>\tBachelor\u2019s degree in a business-related field<br \/>\n\tAt least 5 years\u2019 experience in training<br \/>\n\tStrong understanding of the loan recovery industry<br \/>\n\tExcellent coaching, communication, and analytical skills<\/p>\n<p>Send your CV and Cover Letter to recruitment@collectionafrica.co.ke<\/p>\n<p>Apply Through:<\/p>\n<p>recruitment@collectionafrica.co.ke<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/recruitment@collectionafrica.co.ke","_company_name":"Collection Africa Limited","_company_website":"https:\/\/collectionafrica.co.ke\/","_company_tagline":"We pride ourselves in being the most experienced debt collection company in Kenya. Our expertise, capacity and foot print ensures recovery and value for money.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[699,693,701],"job-types":[687],"class_list":{"0":"post-94964","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/94964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=94964"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=94964"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=94964"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=94964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}