Key Responsibilities:<\/p>\n
The Senior Specialist, Staff Care in High-Risk Contexts, provides global technical leadership for staff care integration in high-risk, fragile, and crisis-affected operational environments across World Vision International. Reporting to the Director, Staff Care & Well-being, this role ensures staff care activation protocols, staff care safeguards, and post-event recovery approaches are integrated into crisis response systems. The role serves as the organization\u2019s primary advisory interface between staff care and crisis response operations, supporting leadership during high-exposure events and strengthening preparedness capacity across regions. The role contributes operational insights to the Staff Care & Well-being (SCW) system while working within established governance frameworks for psychosocial risk and mental health.<\/p>\n
MAIN RESPONSIBILITIES<\/p>\n
Crisis Response Advisory & Operational Interface<\/p>\n
\tServe as World Vision International (WVI) lead technical advisor for staff care integration in high-risk and crisis-affected contexts, aligned with SCW Strategy and operational priorities within the Theory of Change.
\n\tAdvise leadership on proportionate workforce sustainability safeguards during acute operational events.
\n\tCoordinate activation of approved referral pathways and peer support mechanisms during crises.
\n\tContribute staff care insights to crisis after-action reviews and organizational learning processes.
\n\tMonitor emerging operational risks affecting staff well-being and advise response leadership early.<\/p>\n
Crisis Support Activation & Structured Support<\/p>\n
\tProvide advisory support to crisis leadership during high-risk operations, including surge deployments when required.
\n\tEnsure structured stabilization and debrief processes are implemented following critical operational incidents.
\n\tAlign surge interventions with governance, confidentiality, and referral standards.
\n\tSupport regional teams in contextualizing staff care activation protocols in fragile or volatile environments.
\n\tShare operational insights with the global SCW team to inform learning resources.<\/p>\n
Preparedness & Capacity Strengthening for Crisis Contexts<\/p>\n
\tDevelop crisis preparedness guidance aligned with global staff care standards, the SCW Strategy, and crisis response frameworks.
\n\tSupport simulation exercises and preparedness planning with regional and national teams.
\n\tProvide mentoring and advisory support to staff care focal points operating in fragile or high-risk contexts.
\n\tEnsure preparedness systems incorporate referral pathways, escalation protocols, and peer support structures.<\/p>\n
Post-Event Recovery & Organizational Learning<\/p>\n
\tDesign and steward post-event recovery frameworks following high-impact operational incidents.
\n\tAdvise leadership on phased stabilization and return-to-normal operations.
\n\tDocument lessons learned from crisis events and contribute to organizational learning processes that inform continuous improvement with the SCW Theory of Change.<\/p>\n
Cross-Functional Collaboration<\/p>\n
\tCollaborate with staff well-being enablement teams to integrate crisis learning into training and engagement resources.
\n\tCoordinate with P&C, Risk, and SSR functions to align staff care with resilience and crisis management frameworks.<\/p>\n
KNOWLEDGE, SKILLS, AND EXPERIENCE<\/p>\n
\tBachelor\u2019s degree in psychology, social work, public health, humanitarian studies, organizational resilience, or related fields.
\n\tAdvanced education in mental health specializations related to crisis-affected populations, or relevant disciplines, preferred.
\n\tTraining in trauma-informed care, crisis response, humanitarian leadership, or related fields desirable.
\n\tMinimum 8\u201310 years\u2019 experience in humanitarian operations, crisis environments, staff care, psychosocial support systems, or related fields.
\n\tProven ability to operate effectively in volatile, high-pressure environments requiring sound judgment and rapid decision-making.
\n\tDemonstrated experience supporting high-risk or emergency operations, including advisory roles in complex environments.
\n\tExperience designing or implementing staff care or workforce support mechanisms in humanitarian contexts.
\n\tExperience working with large international organizations or humanitarian networks.
\n\tFluency in English, fluency in additional languages considered an advantage.
\n\tFlexibility to travel up to 20%, dependent on Partnership Travel Guidelines.<\/p>\n
PREFERRED EXPERIENCE AND KNOWLEDGE<\/p>\n
\tStrong understanding of humanitarian operating environments and the psychosocial risks faced by staff in fragile or high-risk contexts.
\n\tExperience supporting staff care, workforce well-being, or psychosocial support systems within humanitarian or emergency response settings.
\n\tFamiliarity with humanitarian frameworks and standards, including IASC MHPSS Guidelines and staff care principles.
\n\tExperience advising leadership teams during complex operational or crises affecting staff.
\n\tExperience advising leadership during complex operational situations, including crises, security incidents, or high-impact events affecting staff.
\n\tKnowledge of trauma-informed approaches and recovery practices for teams
\n\toperating in high-stress environments.
\n\tStrong cross-cultural competence with experience working across diverse international contexts.
\n\tAbility to translate field experience into practical organizational guidance.
\n\tExperience collaborating across security, operations, and risk management functions.
\n\tStrong facilitation and communication skills for engaging leaders and teams during high-pressure situations.
\n\tAbility to operate effectively in fast-changing and ambiguous environments.<\/p>\n
Apply Through:<\/p>\n
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