ROLE FUNCTION\u00a0<\/p>\n
Heifer International is in the middle of a transformation\u2014moving from a traditional hierarchy to a Regenerative Networked Organization driven by a living systems mindset. This shift touches how we design programs, make decisions, operate globally, and live our values.\u00a0<\/p>\n
We are seeking a Senior Manager of Strategic Transformation Communications to lead the communication & engagement strategy that enables this transformation to take root across Heifer International. This role serves as a steward of how the organization makes sense of its transformation \u2014 ensuring that the shift in how we work is felt and understood, not just announced. The Senior Manager of Strategic Transformation Communications will operate as a \u2018narrative steward\u2019 to identify opportunities for collaboration, partnership, and opportunity. This role serves as the strategic bridge between our Transformation Design (the “what”) and our global staff adoption (the “why”), while simultaneously positioning Heifer as a thought leader in the sector. You will be responsible for translating complex organizational shifts\u2014such as new program model, operating logic, and the behavioral shifts required to make them real \u2014into clear, human-centric narratives. Crucially, you will also look outward, helping to package our journey as a credible, learnable model for partners and funders, directly enabling resource mobilization for the transformation itself. This is a role for a strategic sense-maker. You will treat communication as a User Experience\u2014helping the organization and the sector understand not just what is changing, but why it matters to our mission.\u00a0<\/p>\n
THE SUCCESSFUL CANDIDATE\u00a0<\/p>\n
You are a strategic storyteller who can take dense technical or organizational design concepts and turn them into simple, inspiring language. You are comfortable with ambiguity and thrive in an environment where plans evolve. You can communicate progress even when the final destination is still coming into focus. You move seamlessly between modern digital tools, understanding that how we communicate is just as important as what we say. You understand that “communication” is a two-way street; you are as good at listening and synthesizing feedback as you are broadcasting messages. You are empathetic, proactive, and committed to helping staff navigate change with clarity and confidence.\u00a0<\/p>\n
RESPONSIBILITIES & DELIVERABLES\u00a0<\/p>\n
Strategic Internal Communications & Change Management Operations (40%)\u00a0<\/p>\n
\tNarrative Ownership: Develop and execute a comprehensive internal communications strategy that supports the Transformation Agenda. Craft the “Transformation Narrative” that connects discrete initiatives into a cohesive story about Heifer\u2019s future.\u00a0
\n\tAdaptive Sense-Making & Change Communication: Treat communication as a living, iterative process \u2014 not a one-time rollout. Continuously read how change is landing across the organization: surface patterns of confusion, resistance, or momentum; listen for what staff need to hear next; and adapt the Transformation Narrative in real time. Design communication cycles that test, learn, and evolve as the transformation unfolds \u2014 ensuring that understanding deepens and engagement grows across the network rather than plateauing after an announcement.\u00a0
\n\tTransformation Content: Design, write, and co-create high-quality strategic transformation content across all internal channels and formats \u2014 including town hall scripts, email communications, intranet articles, video scripts, and presentations. This is not content production. It is strategic sensemaking at scale: knowing what the organization needs to hear at each stage of the transition, crafting it with precision and empathy, and adapting it as the transformation evolves. You will hold the narrative thread that connects discrete initiatives into a coherent story about who Heifer is becoming and why it matters.\u00a0<\/p>\n
Transformation Positioning & Resource Mobilization (25%) \u00a0<\/p>\n
\tTransformation Positioning: Facilitate the articulation of Heifer\u2019s transformation architecture and journey for external audiences\u2014partners, funders, and sector peers\u2014positioning it as a credible, learnable example of integrated programmatic, operational, business, and cultural transformation.\u00a0
\n\tLearning & Resource Mobilization Enablement: Contribute and co-create to materials and narratives that demonstrate the implications and impact of the transformation, opening pathways for learning partnerships and catalytic funding that support long-term transformation capacity. This includes briefs, donor-ready slide decks, case studies from early adopter contexts, learning summaries, and concept notes.\u00a0
\n\tThought Leadership Assets: Translate internal lessons learned into external-facing white papers, case studies, or presentation decks that elevate Heifer\u2019s profile in the International Development sector.\u00a0<\/p>\n
Knowledge Flow & “Sense-Making” (20%)\u00a0<\/p>\n
\tActive Sense-Making: Go beyond surveys. You will design and facilitate dialogue forums (e.g., listening circles, sensing sessions) that allow the organization to process change together. \u00a0
\n\tNetwork Weaving: Actively break down silos by identifying stories in one part of the network (e.g., a pilot in Kenya) and sharing them with the wider organization to foster a culture of peer-to-peer learning.\u00a0
\n\tTooling & Knowledge Flow: Manage the digital platforms used for transformation updates, ensuring information is accessible, organized, and supports a cohesive transformation.\u00a0<\/p>\n
Stakeholder Engagement & Visual Storytelling (20%)\u00a0<\/p>\n
\tValues in Practice: Work with various working groups to ensure that the tone, framing, and content of all communications reflect the behavioral shifts the transformation requires \u2014 not just the structural changes. The Living Systems mindset should be evident in how we communicate, not just what we communicate about. \u00a0
\n\tEvent Design: Support the design strategy and facilitation of key transformation events (e.g., Global Workshops, leadership presentations, and alignment sessions), ensuring materials are clear, visual, and foster genuine engagement rather than passive listening.\u00a0
\n\tVisual Translation: Translate complex diagrams (Operating Models, workflows, network maps) into digestible infographics and slide decks that make the complex simple.\u00a0
\n\tMay peform other job-related duties as assigned.\u00a0<\/p>\n
Minimum Requirements:\u00a0<\/p>\n
\tBachelor’s degree required plus 10 years of experience in internal communications, corporate strategy, or change management roles. OR 14 years of relevant experience without a degree.\u00a0
\n\tMinimum 7 years managing communications projects.\u00a0
\n\tProven experience supporting organizational change initiatives or complex transformation projects.\u00a0
\n\tStrong portfolio demonstrating complexity reduction (e.g., specific examples where you took a complex strategy, data set, or change initiative and turned it into clear, engaging content for an internal audience).\u00a0<\/p>\n
Preferred Requirements:\u00a0<\/p>\n
\tExperience in the Non-Profit or International Development sector.\u00a0
\n\tFamiliarity with “Systems Thinking” or “Networked Organization” concepts.\u00a0
\n\tProficiency with visual collaboration platforms (e.g., Miro, Mural) and modern communication tools (video software, Canva, etc).\u00a0
\n\tFamiliarity with using AI tools for content ideation and drafting is a plus.\u00a0
\n\tFluency in languages other than English (Spanish or French highly preferred).\u00a0<\/p>\n
Most Critical Proficiencies:\u00a0<\/p>\n
\tThe “Translator” Skill Set: Proven ability to take dense technical or strategic source material and turn it into simple, inspiring language for a diverse global audience.\u00a0
\n\tCultural Intelligence (CQ): You have a deep sensitivity to cultural nuances and power dynamics, ensuring our communications empower rather than extract.\u00a0
\n\tNetwork & Agile Mindset: You move away from rigid hierarchies and understand how to influence networks. You are comfortable working in sprints, pivoting quickly, and connecting people across silos (Nodes) rather than just reporting a chain of command.\u00a0
\n\tVisual Thinking: You don’t just use words; you understand how to use visuals (diagrams, flowcharts, infographics) to help people “see” the strategy.\u00a0
\n\tEmpathic Communicator: You write for the reader, not just for the writer. You anticipate anxiety during change and communicate to settle it.\u00a0<\/p>\n
Essential Job Functions and Physical Demands:\u00a0<\/p>\n
\tAbility to handle multiple tasks and deadlines, establish priorities and make sound judgments often in a fast-paced environment, and the flexibility, energy, and attention to detail needed to manage a heavy workload and rapidly changing contexts.\u00a0
\n\tProofread correspondence for correct punctuation and grammar and produce documents in a well-designed, attractive format.\u00a0
\n\tMay require constant sitting and moving; working at a computer for extended periods.\u00a0
\n\tOccasional bending and lifting\/carrying of up to 20 pounds (9 kilograms).\u00a0
\n\tAbility to work with sensitive information and maintain confidentiality.\u00a0<\/p>\n
Salary Information: \u00a0<\/p>\n
\tThe U.S. salary range for this position is $96,799 – $125,000 annually. Placement within the range will be based on the experience and competency level of the candidate. \u00a0
\n\tThis is a global position, accepting candidates from the 19 countries Heifer operates in. The expected range for candidates outside of the U.S. will align to Heifer\u2019s pay scales for the individual country the candidate resides in. \u00a0Please share your salary expectations in your application. In addition, please submit a cover letter with your application to be considered for this role.\u00a0<\/p>\n
What We Offer: \u00a0<\/p>\n
\tHeifer International offers a variety of benefits for U.S. based employees working 30 or more hours per week. \u00a0
\n\tHealth and wellness benefits including Flexible Spending Account and\/or Health Saving Account\u00a0
\n\tEmployee assistance program\u00a0
\n\t403(b) retirement plan (match 1% employee to 2% employer up to a maximum of 4% match +3% employer discretionary contribution regardless of employee contribution)\u00a0
\n\t22 vacation days in addition to 12 statutory and discretionary holidays, and 10 sick days per year\u00a0
\n\tEmployer-paid life insurance and accidental death & dismemberment (AD&D) \u00a0
\n\tProfessional development and annual merit increase opportunities\u00a0
\n\tOptional critical illness insurance, legal assistance plan and pet protection\u00a0
\n\tAnd more!<\/p>\n
Apply Through:<\/p>\n
jobs.jobvite.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.jobvite.com","_company_name":"Heifer International","_company_website":"https:\/\/www.heifer.org\/","_company_tagline":"Heifer International's mission is to work with communities to end world hunger and poverty and to care for the Earth. Dan West was a farmer from the American Midwest and member of the Church of the Brethren who went to the front lines of the Spanish Civil War as an aid worker. His mission was to pr... read moreovide relief, but he soon discovered the meager single cup of milk rationed to the weary refugees once a day was not enough. And then he had a thought: What if they had not a cup, but a cow? That \"teach a man to fish\" philosophy is what drove West to found Heifer International. And now, nearly 70 years later, that philosophy still inspires our work to end world hunger and poverty throughout the world once and for all. HOW IT WORKS We empower families to turn hunger and poverty into hope and prosperity - but our approach is more than just giving them a handout. Heifer links communities and helps bring sustainable agriculture and commerce to areas with a long history of poverty. Our animals provide partners with both food and reliable income, as agricultural products such as milk, eggs and honey can be traded or sold at market. When many families gain this new sustainable income, it brings new opportunities for building schools, creating agricultural cooperatives, forming community savings and funding small businesses.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[1362,693,1336],"job-types":[687],"class_list":{"0":"post-95628","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/95628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=95628"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=95628"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=95628"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=95628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}