{"id":95766,"date":"2026-05-08T08:02:20","date_gmt":"2026-05-08T08:02:20","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/member-association-support-director\/"},"modified":"2026-05-08T08:02:44","modified_gmt":"2026-05-08T08:02:44","slug":"member-association-support-director","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/member-association-support-director\/","title":{"rendered":"Member Association Support Director"},"content":{"rendered":"<p>Tasks and\u00a0responsibilities\u00a0<\/p>\n<p>\tStrategy and\u00a0Programme\u00a0Quality and Delivery: Oversees the development of Member Association (MA) capabilities in designing and implementing national strategies,\u00a0programme\u00a0development, monitoring, evaluation, accountability and learning (MEAL), and advocacy. This includes providing guidance, training, tools, and standardized, replicable processes.\u00a0<br \/>\n\tCompliance, Risk, and Safeguarding:\u00a0Oversees support to MAs in strengthening capabilities to implement the Federation\u2019s safeguarding approach and manage incidents effectively. Supervises initiatives aimed at enhancing governance, risk management, and compliance capacities across MAs.\u00a0\u00a0<br \/>\n\tInternal Operations Capability:\u00a0Oversees support to MAs in building capacity within internal operational services, particularly in human resources, finance, and ICT, including cybersecurity.\u00a0\u00a0<br \/>\n\tPeople Management:\u00a0Leads, manages, and develops direct reports and departmental staff, ensuring effective performance and professional development.\u00a0<br \/>\n\tSafeguarding: Promotes awareness and implementation of safeguarding policies and principles aimed at protecting\u00a0programme\u00a0participants, families, communities, staff, and partners from all forms of harm, including abuse, exploitation, harassment, violence, and discrimination. Ensures the immediate reporting of any safeguarding concerns, allegations, or incidents\u00a0in accordance with\u00a0established procedures. Acts as a role model by upholding and\u00a0demonstrating\u00a0values-based conduct within the organization.\u00a0<\/p>\n<p>Responsibilities to\u00a0uphold\u00a0safeguarding standards and\u00a0promote a\u00a0safe\u00a0environment\u00a0<\/p>\n<p>As someone working for or on behalf of SOS Children\u2019s Villages, you\u00a0are responsible for\u00a0helping to create and\u00a0maintain\u00a0a safe and protective environment for staff, as well as for the children, young people, and adult\u00a0programme\u00a0participants supported and cared for by SOS Children\u2019s Villages. You are expected to:\u00a0<\/p>\n<p>\tCommit to the Code of Conduct and reflect on the safeguarding implications of your work on an ongoing basis.\u00a0<br \/>\n\tActively\u00a0participate\u00a0in team discussions to\u00a0identify\u00a0risks and share and apply preventative and mitigation measures and strategies.\u00a0\u00a0<br \/>\n\tIntegrate safeguarding principles into your daily decisions and tasks.\u00a0<br \/>\n\tReport any safeguarding concerns promptly and in line with procedures.\u00a0<br \/>\n\tPromote values-based culture,\u00a0accountability\u00a0and zero tolerance of harm.\u00a0<\/p>\n<p>Requirements\u00a0<\/p>\n<p>\tA minimum of 15 years progressive and relevant experience in provision of global support services to\u00a0a large number of\u00a0diverse national\u00a0organisations\u00a0\/ members\u00a0\u00a0\u00a0<br \/>\n\tAt least 5 years senior\u00a0level\u00a0experience\u00a0in an INGO or equivalent global\u00a0organisation\u00a0<br \/>\n\tWillingness to travel\u00a030%\u00a0<br \/>\n\tExcellent English language skills, desired: French, Spanish\u00a0&amp;\u00a0Arabic\u00a0<\/p>\n<p>Technical Skills\u00a0\u00a0<\/p>\n<p>\tStrong\u00a0track record\u00a0of capacity building\u00a0in national\u00a0organisations\u00a0\u00a0\u00a0<br \/>\n\tExtensive experience in the provision of shared services\u00a0\u00a0<br \/>\n\tExperience of role modelling and supporting an effective values-led and\u00a0organisational\u00a0working culture including safeguarding\u00a0\u00a0<br \/>\n\tExperience of working with a highly diverse and multicultural staff body in a relevant leadership role\u00a0<br \/>\n\tSpecific\u00a0expertise\u00a0in one or more areas of the support services (desired)\u00a0\u00a0<\/p>\n<p>Other Competencies and Soft Skills\u00a0<\/p>\n<p>\tAuthentic commitment to and role modelling of the vision,\u00a0mission\u00a0and values of the SOS Children\u2019s Villages federation in its work for children\u00a0\u00a0<br \/>\n\tOutstanding interpersonal skills, ability to collaborate, engage and build trust amongst stakeholders, in a complex networked global system, able to influence without direct authority\u00a0\u00a0<br \/>\n\tStrong\u00a0strategic thinking\u00a0\u00a0<br \/>\n\tPassion for service delivery,\u00a0provision of\u00a0outstanding customer\u00a0experience and strong experience in stakeholder management\u00a0<\/p>\n<p>Ways of working:\u00a0\u00a0\u00a0<\/p>\n<p>\tGlobal collaboration and communication \u2013 Working effectively across countries, cultures, and time zones by\u00a0maintaining\u00a0clear communication, transparency, and shared understanding within distributed teams.\u00a0\u00a0<br \/>\n\tCross-functional collaboration \u2013 Working closely with colleagues across\u00a0different functions\u00a0and areas of expertise to combine knowledge, solve problems collectively, and deliver meaningful outcomes aligned with the organisation\u2019s mission.\u00a0\u00a0<br \/>\n\tEffective collaboration within matrix structures \u2013 Working constructively within solid and dotted reporting lines by\u00a0maintaining\u00a0open communication, aligning priorities with both line and functional managers, and ensuring clarity on roles, responsibilities, and expectations to support coordinated delivery across teams.\u00a0\u00a0<br \/>\n\tFlexibility and adaptability \u2013 Remaining responsive to evolving contexts and adjusting priorities, approaches, and ways of collaboration as projects, services, or organisational demand evolve.\u00a0\u00a0<br \/>\n\tOwnership and accountability \u2013 Taking responsibility for advancing tasks and initiatives, proactively addressing obstacles, and ensuring that commitments, decisions, and actions are carried through to completion, taking initiative within your scope of responsibility rather than waiting for direction.\u00a0\u00a0<br \/>\n\tStrengthening member associations and their autonomy \u2013 Ensuring that knowledge, tools, and lessons from projects and services are shared with member associations so they can learn from the work carried out and progressively strengthen their capacity and independence.\u00a0\u00a0<br \/>\n\tContinuous feedback and transparency &#8211; Contributing to a culture where feedback and data are shared openly and constructively, enabling teams and stakeholders involved to reflect, learn, and continuously improve their work and impact.<\/p>\n<p>Apply Through:<\/p>\n<p>careers-sos-kd.icims.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers-sos-kd.icims.com","_company_name":"SOS Children's Villages","_company_website":"http:\/\/www.sos-childrensvillages.org","_company_tagline":"SOS Children's Villages is an independent, non-governmental international development organization which has been working to meet the needs and protect the interests and rights of children since 1949.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[755,693,1337],"job-types":[687],"class_list":{"0":"post-95766","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-nairobi","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/95766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=95766"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=95766"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=95766"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=95766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}