Purpose of the Job\u00a0<\/p>\n
\tThe Local DDE Product Owner is responsible for leading the full deployment of the Distributor Data Exchange (DDE) solution in Kenya and for owning the product operationally after go live.
\n\tThe role ensures that KWAL distributors adopt the DMS\/ERP and Field App solutions, comply with agreed data standards, and generate reliable, high quality data that drives Numeric Distribution growth, improved forecasting, distributor capability uplift, and stronger commercial performance.
\n\tThe role is explicitly accountable for ensuring a user centric and distributor centric solution, driving high adoption across distributor back office teams and field sales users. The Local DDE Product Owner acts as the in market face of the product, ensuring that distributor and field feedback continuously informs improvements to the solution and ways of working.<\/p>\n
Key Responsibilities\u00a0<\/p>\n
Phase 1: Deployment<\/p>\n
\tDeployment Planning & Coordination
\n\tLead Kenya\u2019s DDE rollout plan, aligning scope, timelines, and readiness across KWAL, distributors, and regional teams.\u00a0
\n\tCoordinate closely with implementation partners on configuration, testing, and deployment activities.\u00a0
\n\tEnsure alignment with the regional DDE framework, standards, and deployment sequencing.
\n\tDistributor Onboarding & Training
\n\tAssess distributor readiness and ensure foundational operating elements are in place (territories, segmentation, roles, basic processes).\u00a0
\n\tLead distributor onboarding activities and manage expectations around new ways of working.\u00a0
\n\tDeliver training for distributor back office teams and sales reps on DMS\/ERP and Field App usage.\u00a0
\n\tAct as the local DDE product expert during distributor kick offs, demos, and training sessions.
\n\tSystem Setup, Testing & Go Live
\n\tSupport functional configuration, data preparation, and user acceptance testing across selected distributors.\u00a0
\n\tValidate that system setups reflect Kenya\u2019s commercial rules and distributor operating models.\u00a0
\n\tLead distributor go live execution and ensure a smooth transition into daily operational use.\u00a0
\n\tManage the hyper care period to stabilize the system, data flows, and user adoption<\/p>\n
Phase 2: B. Day to Day (Post Go-Live)<\/p>\n
\tData Quality & Daily Operations
\n\tMonitor daily distributor data flows, including sales out, stock, coverage, routes, and transactions.\u00a0
\n\tTroubleshoot and resolve issues related to data completeness, accuracy, and timeliness.\u00a0
\n\tEnsure system configurations and master data remain current and fit for purpose.
\n\tSystem Ownership & User Support
\n\tAct as the Kenya DDE \u201csuper user\u201d and primary in market functional owner.\u00a0
\n\tProvide ongoing support and refresher training to distributor teams and KWAL stakeholders.\u00a0
\n\tCoordinate fixes, minor enhancements, and issue resolution with vendor and D&T teams.
\n\tDashboard Validation & Insight Adoption
\n\tValidate dashboards and reports to ensure data accuracy and consistency.\u00a0
\n\tEmbed DDE insights into commercial routines, including coverage management, ND improvement, sales execution, and planning.\u00a0
\n\tPartner with Sales, RTC, Supply Chain, and Finance teams to operationalize DDE data in decision making.
\n\tKPI Tracking & Value Realisation
\n\tTrack key indicators such as Numeric Distribution growth, transaction capture, stock visibility, and distributor capability uplift.\u00a0
\n\tIdentify performance gaps and work with distributors and internal teams to drive corrective actions.\u00a0
\n\tEnsure that value delivered through DDE is visible, measurable, and sustained.
\n\tOngoing Stakeholder Engagement
\n\tMaintain strong working relationships with KWAL leadership, distributor owners and managers, and cross functional teams.\u00a0
\n\tAct as the single point of contact for all Kenya DDE matters.\u00a0
\n\tProvide regular performance and progress updates to local and regional stakeholders.\u00a0
\n\tLead ongoing change management communications and behavioural reinforcement.
\n\tContinuous Improvement
\n\tOwn structured feedback loops with distributors and internal users to identify usability gaps and enhancement needs.\u00a0
\n\tTranslate recurring issues and improvement opportunities into clear enhancement requests and user stories.\u00a0
\n\tChannel enhancements into the regional\/global DDE backlog.\u00a0
\n\tRepresent Kenya in cross market DDE forums, sharing learnings and best practices.<\/p>\n
Experience & Qualifications\u00a0<\/p>\n
Experience<\/p>\n
\t3\u20135 years\u2019 experience in Commercial, Route to Market \/ RTC, Sales Operations, or Distributor Management.
\n\tExperience working with ERP, DMS, or SFA systems preferred.
\n\tStrong understanding of distributor operations and sales execution models.<\/p>\n
Skills & Capabilities<\/p>\n
\tStrong analytical skills and comfort working with operational data.
\n\tAbility to translate business needs into practical system usage.
\n\tConfident working with technical teams and external vendors.
\n\tExcellent stakeholder management and communication skills.<\/p>\n
Apply Through:<\/p>\n
careers.theheinekencompany.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.theheinekencompany.com","_company_name":"Kenya Wine Agencies Limited (KWAL)","_company_website":"http:\/\/kwal.co.ke\/","_company_tagline":"Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. Since 1969, when KWAL was incorporated with the objective of providing an avenue for importation and distribution of wines and spirits and en... read moreable indigenous Kenyans to participate significantly in this sector; we have delighted consumers across Eastern Africa with award winning and quality beverages. As a beverage company dealing with both alcoholic drinks \u2013 wines and spirits \u2013\u00a0and non-alcoholic ones including grape juice and syrup, KWAL\u2019s business includes manufacture, import, distribution, sale and export of alcoholic and non-alcoholic beverages. We are continuously committed to quality in all aspects of our business. Wine, is a flagship product of KWAL and has predominantly been enjoyed by our esteemed clientele, who cherish rewarding themselves and savour the good things in life. This is the delight, value and quality that KWAL brings to its valued clientele and stakeholders.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[711,693,1337],"job-types":[687],"class_list":["post-96362","job_listing","type-job_listing","status-publish","hentry","job_listing_region-nairobi","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/96362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=96362"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=96362"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=96362"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=96362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}