Duties and Responsibilities<\/p>\n
\tOwn and drive overall regional business performance across all assigned channels and clusters
\n\tLead execution of the regional commercial strategy to support national business objectives and growth plans.
\n\tDrive sustainable sales growth through strong field execution, agent productivity, and channel expansion.
\n\tManage regional profitability through efficient deployment of people, stock, operational resources and cost controls.
\n\tDrive high-quality customer acquisition, onboarding quality, repayment efficiency (RE), customer usage, and retention outcomes.
\n\tEnsure strong customer experience through proactive issue resolution, field support, and coordination with CX and Aftersales teams.
\n\tLead, coach, and performance-manage STLs, TLs, Clerks, Retention Representatives, and field sales agents within the region.
\n\tBuild and stabilize high-performing field teams through structured recruitment, onboarding, coaching, and capability development.
\n\tDrive execution discipline across all regional teams through PJPs, structured reviews, reporting routines, and accountability mechanisms.
\n\tOversee all stock management and operational control processes within the region, including:<\/p>\n
\t\tStock accountability
\n\t\tDaily reconciliations
\n\t\tStock ageing management
\n\t\tRedistribution planning
\n\t\tSAH monitoring
\n\t\tLoss prevention controls<\/p>\n
\tEnsure operational efficiency across stock points, field operations, installations, and customer support activities.
\n\tIdentify commercial opportunities, operational gaps, and performance risks within the region and implement corrective actions promptly.
\n\tEnsure compliance with company operational policies, commercial processes, reporting standards, and governance requirements.
\n\tDrive cross-functional collaboration with Commercial Operations, CX, Aftersales, Finance, Supply Chain, and other support teams to ensure smooth regional execution.
\n\tManage and escalate key business risks, including fraud, stock loss, customer quality issues, operational inefficiencies, and compliance gaps.
\n\tProvide accurate business reporting, regional insights, performance analysis, and recovery plans to leadership.
\n\tContinuously monitor regional performance trends and implement initiatives to improve productivity, execution quality, and operational effectiveness<\/p>\n
Skills and Experience<\/p>\n
\tBachelor\u2019s degree in business, Sales, Marketing, or related field.
\n\tMinimum 5 years field sales management experience.
\n\tExperience managing distributed field teams in FMCG, PAYGO, energy, or telecom sectors.
\n\tExperience managing multi-channel sales models.
\n\tStrong commercial acumen and analytical skills.
\n\tProven ability to drive Sales, RE, and Usage performance.
\n\tStrong people management and coaching capability.
\n\tHigh execution discipline and accountability.
\n\tStrong stakeholder management and communication skills.
\n\tExperience managing stock integrity and field operations.
\n\tAbility to work in high-pressure, fast-paced environments.<\/p>\n
Apply Through:<\/p>\n
burnmanufacturing.applytojob.com<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/burnmanufacturing.applytojob.com","_company_name":"BURN","_company_website":"http:\/\/www.burnstoves.com","_company_tagline":"BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.S... read moreince 2013, BURN has sold 200,000+ high quality, locally manufactured and unsubsidized jikokoas \u00e2\u201e\u00a2 stoves in East Africa. These stoves have helped 1,000,000+ beneficiaries save $39 million in fuel expenditures and 626,221 tons of wood while reducing indoor air pollution by 65%. BURN currently sells ~10,000 stoves per month and intend to double sales by the end of 2017.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[699,693,1342],"job-types":[687],"class_list":["post-96369","job_listing","type-job_listing","status-publish","hentry","job_listing_region-nairobi","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/96369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=96369"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=96369"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=96369"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=96369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}