{"id":96985,"date":"2026-06-01T10:02:13","date_gmt":"2026-06-01T10:02:13","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/investigations-officer-emobility-nairobi-investigations-officer-emobility-kitengela-investigations-officer\/"},"modified":"2026-06-01T10:02:40","modified_gmt":"2026-06-01T10:02:40","slug":"investigations-officer-emobility-nairobi-investigations-officer-emobility-kitengela-investigations-officer","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/job\/investigations-officer-emobility-nairobi-investigations-officer-emobility-kitengela-investigations-officer\/","title":{"rendered":"Investigations Officer &#8211; eMobility &#8211; Nairobi \n\n\n            \n\n            \n            Investigations Officer &#8211; eMobility &#8211; Kitengela \n\n\n            \n\n            \n            Investigations Officer &#8211; eMobility &#8211; Thika \n\n\n            \n\n            \n            Finance Business Partnering Manager &#8211; Kenya \n\n\n            \n\n            \n            Contact Center Trainer &#8211; eMobility &#8211; Nairobi \n\n\n            \n\n            \n            Contact Center Trainer &#8211; eMobility &#8211; Kitengela \n\n\n            \n\n            \n            Contact Center Trainer &#8211; eMobility &#8211; Thika \n\n\n            \n\n            \n            Data Scientist &#8211; Credit Eligibility &#8211; Nairobi"},"content":{"rendered":"<p>In this role, you would be responsible for:<\/p>\n<p>\tLeading first response and follow-up investigations for battery thermal incidents, traffic accidents, and other asset impound cases<br \/>\n\tLiaising with police, law enforcement agencies, and relevant authorities to manage asset release processes<br \/>\n\tSupporting the Customer Performance team in locating and engaging poor-paying, unreachable, and suspected fraud customers for loan collections and asset recovery<br \/>\n\tMaintaining detailed and accurate records of all incidents, investigations, and communications with external authorities<br \/>\n\tDeveloping best practices and recommending improvements to investigative procedures and post-incident protocols<br \/>\n\tManaging case follow-ups consistently across police stations and relevant agencies<br \/>\n\tThis is an on-site, field-based role operating across Kenya. You will be reporting to the Customer Performance Manager.<\/p>\n<p>Your application should demonstrate:<\/p>\n<p>\tExperience in fire incident response and investigations<br \/>\n\tProven track record working with law enforcement agencies<br \/>\n\tSolid understanding of traffic laws, regulations, and criminal justice processes<br \/>\n\tStrong interpersonal and communication skills \u2014 comfortable engaging customers, law enforcement, and internal stakeholders<br \/>\n\tAbility to work proactively and independently in the field<br \/>\n\tProficiency in Excel, PowerPoint, and Word, with strong written and verbal communication in both Swahili and English<br \/>\n\tCertification in a fraud-related discipline such as Certified Fraud Examiner (CFE)<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Use the link(s) below to apply on company website. \u00a0<\/p>\n<p>Apply Through:<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"M-KOPA Solar","_company_website":"http:\/\/www.m-kopa.com\/","_company_tagline":"M-KOPA\u2019s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR\u2026 M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Each 8W battery powered-system comes with three lights, m... read moreobile phone-charging and a solar powered radio. Customers can now opt for a 20W system with digital TV. As of July 2016, M-KOPA has connected over 400,000 homes to affordable solar power. Current customers will make projected savings of US$ 300 Million over the next four years. M-KOPA\u2019s customers will enjoy 50 million hours of kerosene-free lighting per month. Total employment created in East Africa is 2,500. In March 2016, M-KOPA emerged boldest at Financial Times Arcelor Mittal- Boldness in Business Awards in the Developing Markets category. In February 2016, M-KOPA was recognised as the Best Mobile Innovation for Emerging Markets at the Global Mobile Awards. In 2015, M-KOPA was recognised by Fortune Magazine as one of the Top 50 Companies Changing The World and won the Zayed Energy Future Prize. M-KOPA has also won the 2014 Bloomberg Pioneer Award and 2013 FT\/IFC Excellence in Sustainable Finance Award.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[692],"job-categories":[1376],"job-types":[1244],"class_list":["post-96985","job_listing","type-job_listing","status-publish","hentry","job_listing_region-nairobi","job-type-full-time-onsite"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings\/96985","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=96985"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job_listing_region?post=96985"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-categories?post=96985"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/job-types?post=96985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}