{"id":100276,"date":"2026-07-06T13:06:22","date_gmt":"2026-07-06T13:06:22","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/telesales-representative-ruaraka\/"},"modified":"2026-07-06T13:06:22","modified_gmt":"2026-07-06T13:06:22","slug":"telesales-representative-ruaraka","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/telesales-representative-ruaraka\/","title":{"rendered":"Telesales Representative-Ruaraka"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"Telesales Representative-Ruaraka\", \"description\": \"INTRODUCTION:\\nAt Nairobi Central Hardware Ltd. our mission is to provide the broadest selection of high-quality tools & accessories across Kenya & East Africa. Our product range supports the construction, manufacturing, plumbing, home renovation, & farming industries. We are passionate about delivering practical solutions & reliable service.\\nJOB SUMMARY:\\nWe are seeking a motivated & enthusiastic Telesales Representative to join our dynamic sales team. The successful candidate will play a crucial role in driving sales by engaging with potential & existing customers over the phone. You will be responsible for effectively communicating our product offerings, addressing customer inquiries, & managing relationships to close sales & ensure customer satisfaction. The ideal candidate will possess strong communication skills, a passion for sales, & the ability to resolve customer concerns professionally\\nKEY RESPONSIBILITIES:\\nInitiate outbound calls to existing & potential customers to generate sales.\\nProvide clear & accurate information about our products & services to potential customers.\\nAsk probing questions to understand & customer needs & tailor sales pitches accordingly.\\nAccurately enter & update customer data into the Tally ERP system.\\nProcess customer orders promptly & accurately.\\nAddress customer grievances & ensure a positive experience to uphold the company\u2019s reputation.\\nMeet or exceed sales targets through proactive efforts & upselling techniques.\\nMaintain detailed records of calls, sales, & customer interactions.\\nActively contribute to achieving long-term sales goals & customer loyalty.\\nQUALIFICATIONS & SKILLS:\\nMinimum of a Bachelor Degree in Sales & Marketing or Customer Service.\\nEngineering Background with passion in Sales will be an added advantage\\nProven experience as a Telesales Representative or similar role in sales.\\nDemonstrated success in meeting or exceeding sales targets over the phone.\\nStrong proficiency with Tally ERP or similar ERP & CRM softwares.\\nQuick to learn new product information & effectively communicate features & benefits.\\nExceptional verbal communication\/written & interpersonal skills.\\nAbility to stay calm, composed, & professional, even when handling rejection or difficult customers.\\nStrong problem-solving skills with a focus on customer satisfaction.\", \"datePosted\": \"2026-07-06\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Nairobi Central Hardware\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-08-15T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Nairobi Central Hardware<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-08-15<\/p>\n<h3>Job Description<\/h3>\n<p>INTRODUCTION:<br \/>At Nairobi Central Hardware Ltd. our mission is to provide the broadest selection of high-quality tools &#038; accessories across Kenya &#038; East Africa. Our product range supports the construction, manufacturing, plumbing, home renovation, &#038; farming industries. We are passionate about delivering practical solutions &#038; reliable service.<br \/>JOB SUMMARY:<br \/>We are seeking a motivated &#038; enthusiastic Telesales Representative to join our dynamic sales team. The successful candidate will play a crucial role in driving sales by engaging with potential &#038; existing customers over the phone. You will be responsible for effectively communicating our product offerings, addressing customer inquiries, &#038; managing relationships to close sales &#038; ensure customer satisfaction. The ideal candidate will possess strong communication skills, a passion for sales, &#038; the ability to resolve customer concerns professionally<br \/>KEY RESPONSIBILITIES:<br \/>Initiate outbound calls to existing &#038; potential customers to generate sales.<br \/>Provide clear &#038; accurate information about our products &#038; services to potential customers.<br \/>Ask probing questions to understand &#038; customer needs &#038; tailor sales pitches accordingly.<br \/>Accurately enter &#038; update customer data into the Tally ERP system.<br \/>Process customer orders promptly &#038; accurately.<br \/>Address customer grievances &#038; ensure a positive experience to uphold the company\u2019s reputation.<br \/>Meet or exceed sales targets through proactive efforts &#038; upselling techniques.<br \/>Maintain detailed records of calls, sales, &#038; customer interactions.<br \/>Actively contribute to achieving long-term sales goals &#038; customer loyalty.<br \/>QUALIFICATIONS &#038; SKILLS:<br \/>Minimum of a Bachelor Degree in Sales &#038; Marketing or Customer Service.<br \/>Engineering Background with passion in Sales will be an added advantage<br \/>Proven experience as a Telesales Representative or similar role in sales.<br \/>Demonstrated success in meeting or exceeding sales targets over the phone.<br \/>Strong proficiency with Tally ERP or similar ERP &#038; CRM softwares.<br \/>Quick to learn new product information &#038; effectively communicate features &#038; benefits.<br \/>Exceptional verbal communication\/written &#038; interpersonal skills.<br \/>Ability to stay calm, composed, &#038; professional, even when handling rejection or difficult customers.<br \/>Strong problem-solving skills with a focus on customer satisfaction.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Nairobi Central Hardware on forms.gle to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1270049\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-08-15 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Nairobi Central Hardware Location: Nairobi Job Type: Full Time Apply Before: 2026-08-15 Job Description INTRODUCTION:At Nairobi Central Hardware Ltd. our mission is to provide the broadest selection of high-quality tools &#038; accessories across Kenya &#038; East Africa. Our product range supports the construction, manufacturing, plumbing, home renovation, &#038; farming industries. We are passionate about [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1409],"tags":[1425,1413,1412,1546],"class_list":["post-100276","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-job-listing","tag-myjobmag","tag-nairobi-central-hardware"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/100276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=100276"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/100276\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=100276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=100276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=100276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}