{"id":100340,"date":"2026-07-10T19:32:49","date_gmt":"2026-07-10T19:32:49","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/kenya\/uncategorized\/general-manager-hospitality\/"},"modified":"2026-07-10T19:32:49","modified_gmt":"2026-07-10T19:32:49","slug":"general-manager-hospitality","status":"publish","type":"post","link":"https:\/\/jobs.dataaxisnode.com\/kenya\/jobs\/nairobi\/general-manager-hospitality\/","title":{"rendered":"General Manager \u2013 Hospitality"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\/\", \"@type\": \"JobPosting\", \"title\": \"General Manager \u2013 Hospitality\", \"description\": \"Key Responsibilities\\nProvide overall leadership and management of the hotel, ensuring the achievement of operational, financial, and strategic objectives.\\nCoordinate and supervise all departmental functions, including Front Office, Housekeeping, Food & Beverage, Finance, Sales & Marketing, Security, Maintenance, and Human Resources.\\nDevelop, implement, and monitor operational policies, procedures, and standard operating procedures to enhance service delivery and operational efficiency.\\nPrepare and manage annual budgets, monitor financial performance, implement cost-control measures, and ensure profitability through effective revenue management.\\nDrive occupancy, Average Daily Rate ADR, RevPAR, and overall revenue through pricing strategies, reservations management, and sales initiatives.\\nEnsure exceptional guest experiences by maintaining high service standards, responding promptly to guest feedback, and implementing continuous service improvements.\\nLead marketing and business development initiatives to strengthen the hotel's market presence, attract new business, and increase customer retention.\\nOversee procurement, inventory management, supplier relationships, and internal control systems to ensure operational efficiency and accountability.\\nSupervise all maintenance, capital improvement, and property management activities to ensure the hotel remains in excellent condition.\\nEnsure compliance with all statutory, regulatory, health, safety, licensing, and hospitality industry requirements.\\nPrepare regular operational, financial, and performance reports for the Directors and provide strategic recommendations to improve business performance.\\nFoster a high-performance culture by recruiting, mentoring, training, and appraising departmental managers and employees while promoting teamwork and accountability.\\nQualifications, Experience & Competencies\\nDegree or Diploma in Hospitality Management or a related field.\\nMinimum of\u00a0eight 8 years' experience\u00a0in a senior management position within the hospitality industry.\\nDemonstrated experience managing a full-service hotel, serviced apartments, or similar hospitality establishment.\\nStrong knowledge of hotel operations, including Front Office, Housekeeping, Food & Beverage, Reservations, Revenue Management, Finance, and Guest Relations.\\nProven experience in financial management, budgeting, forecasting, cost control, and profit maximization.\\nExtensive experience in reservations management and revenue optimization, with a strong understanding of ADR, RevPAR, occupancy, and yield management principles.\\nStrong leadership, people management, coaching, and performance management skills.\\nExcellent customer service, communication, negotiation, and stakeholder management skills.\\nStrong analytical, decision-making, and problem-solving abilities.\\nHigh levels of professionalism, integrity, and attention to detail.\\nProficiency in\u00a0Micros Fidelio\u00a0and Microsoft Office applications, including Excel, Word, and Outlook.\", \"datePosted\": \"2026-07-10\", \"hiringOrganization\": {\"@type\": \"Organization\", \"name\": \"Gap Recruitment Services Limited\"}, \"jobLocation\": {\"@type\": \"Place\", \"address\": {\"@type\": \"PostalAddress\", \"addressLocality\": \"Nairobi\", \"addressCountry\": \"KE\"}}, \"directApply\": true, \"validThrough\": \"2026-07-16T23:59:59\", \"employmentType\": \"FULL_TIME\"}<\/script><\/p>\n<p><strong>Company:<\/strong> Gap Recruitment Services Limited<\/p>\n<p><strong>Location:<\/strong> Nairobi<\/p>\n<p><strong>Job Type:<\/strong> Full Time<\/p>\n<p><strong>Apply Before:<\/strong> 2026-07-16<\/p>\n<h3>Job Description<\/h3>\n<p>Key Responsibilities<br \/>Provide overall leadership and management of the hotel, ensuring the achievement of operational, financial, and strategic objectives.<br \/>Coordinate and supervise all departmental functions, including Front Office, Housekeeping, Food &#038; Beverage, Finance, Sales &#038; Marketing, Security, Maintenance, and Human Resources.<br \/>Develop, implement, and monitor operational policies, procedures, and standard operating procedures to enhance service delivery and operational efficiency.<br \/>Prepare and manage annual budgets, monitor financial performance, implement cost-control measures, and ensure profitability through effective revenue management.<br \/>Drive occupancy, Average Daily Rate ADR, RevPAR, and overall revenue through pricing strategies, reservations management, and sales initiatives.<br \/>Ensure exceptional guest experiences by maintaining high service standards, responding promptly to guest feedback, and implementing continuous service improvements.<br \/>Lead marketing and business development initiatives to strengthen the hotel&#8217;s market presence, attract new business, and increase customer retention.<br \/>Oversee procurement, inventory management, supplier relationships, and internal control systems to ensure operational efficiency and accountability.<br \/>Supervise all maintenance, capital improvement, and property management activities to ensure the hotel remains in excellent condition.<br \/>Ensure compliance with all statutory, regulatory, health, safety, licensing, and hospitality industry requirements.<br \/>Prepare regular operational, financial, and performance reports for the Directors and provide strategic recommendations to improve business performance.<br \/>Foster a high-performance culture by recruiting, mentoring, training, and appraising departmental managers and employees while promoting teamwork and accountability.<br \/>Qualifications, Experience &#038; Competencies<br \/>Degree or Diploma in Hospitality Management or a related field.<br \/>Minimum of\u00a0eight 8 years&#8217; experience\u00a0in a senior management position within the hospitality industry.<br \/>Demonstrated experience managing a full-service hotel, serviced apartments, or similar hospitality establishment.<br \/>Strong knowledge of hotel operations, including Front Office, Housekeeping, Food &#038; Beverage, Reservations, Revenue Management, Finance, and Guest Relations.<br \/>Proven experience in financial management, budgeting, forecasting, cost control, and profit maximization.<br \/>Extensive experience in reservations management and revenue optimization, with a strong understanding of ADR, RevPAR, occupancy, and yield management principles.<br \/>Strong leadership, people management, coaching, and performance management skills.<br \/>Excellent customer service, communication, negotiation, and stakeholder management skills.<br \/>Strong analytical, decision-making, and problem-solving abilities.<br \/>High levels of professionalism, integrity, and attention to detail.<br \/>Proficiency in\u00a0Micros Fidelio\u00a0and Microsoft Office applications, including Excel, Word, and Outlook.<\/p>\n<h3>How to Apply<\/h3>\n<p>Interested and qualified? Go to Gap Recruitment Services Limited on www.careers-page.com to apply<br \/>Build your CV for free. Download in different templates.<\/p>\n<p><a href=\"https:\/\/www.myjobmag.co.ke\/apply-now\/1276020\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:10px 20px;background:#2271b1;color:#fff;text-decoration:none;border-radius:4px;\">Apply Now<\/a><\/p>\n<p><small>Source: MyJobMag<\/small><\/p>\n<p><!-- job-expiry: 2026-07-16 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Gap Recruitment Services Limited Location: Nairobi Job Type: Full Time Apply Before: 2026-07-16 Job Description Key ResponsibilitiesProvide overall leadership and management of the hotel, ensuring the achievement of operational, financial, and strategic objectives.Coordinate and supervise all departmental functions, including Front Office, Housekeeping, Food &#038; Beverage, Finance, Sales &#038; Marketing, Security, Maintenance, and Human Resources.Develop, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1408,1409],"tags":[1425,1838,1413,1412],"class_list":["post-100340","post","type-post","status-publish","format-standard","hentry","category-jobs","category-nairobi","tag-full-time","tag-gap-recruitment-services-limited","tag-job-listing","tag-myjobmag"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/100340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/comments?post=100340"}],"version-history":[{"count":0,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/posts\/100340\/revisions"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/media?parent=100340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/categories?post=100340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/kenya\/wp-json\/wp\/v2\/tags?post=100340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}